Project Delivery Manager (x-hoppers) - US, Remote

Hello! ✨

We’re x-hoppers, and we believe that connected teams create better stores. Built for retail and powered by Wildix, our AI-driven platform helps store associates communicate instantly, stay one step ahead, and deliver the kind of service today’s customers expect.

About Us…

We’re x-hoppers and we’re building something big: a smarter, faster way for store teams to stay connected. Whether it’s finding a product, answering a customer’s question or stopping theft in its tracks, x-hoppers puts the right information in the right hands, at the right time. 

Our platform combines wireless headsets, real-time AI insights, and cloud communication, built specifically for the fast pace of retail.

We’re a new brand with a big advantage: we’re backed by Wildix, a global leader in business communication technology. That gives us the freedom to move (and creatively) fast like a startup, with the stability and experience of a proven tech company behind us.

We’ve already launched in the UK, Europe and the US, and 2025 is our breakout year with new markets, new products and new teammates (like you!) helping us shape what’s next.

If you’ve ever wanted to build something from the ground up, make a real impact and grow your career alongside a brand that’s just getting started, this is your chance.

About The Role

We are currently seeking a Project Delivery Manager to lead projects in the U.S. market with a strong understanding of delivering technology solutions in the Retail vertical. As we expand the x-hoppers solution, we are looking for a motivated individual to assist our partners in rolling out x-hoppers solutions and manage the installation process from pre- to post-sales.

What You Will Do…

• Engage closely with key technical partners on high-priority projects, ensuring smooth delivery while maintaining transparency and visibility.
• Work alongside the Delivery Lead and other stakeholders to clarify project scope, objectives, and success criteria.
• Facilitate collaboration among diverse teams, including developers, product owners, and architects, to streamline planning, execution, and delivery.
• Organize and lead meetings with tech partners, including daily stand-ups, sprint planning, reviews, and retrospectives.
• Monitor project progress, identify potential risks, and collaborate with the Delivery Lead to devise and implement mitigation strategies.
• Cultivate a collaborative and innovative work culture that emphasizes teamwork and continuous improvement.
• Manage stakeholder relationships, ensuring communication is timely and effective to manage expectations and strengthen partnerships.
• Identify and act on opportunities to enhance processes, tools, and practices, contributing to the team's growth and efficiency.
• Stay informed about the latest trends and best practices in delivery management, enriching the team's knowledge base.
  

What You Will Bring…

• Skills in managing multiple third-party engagements across diverse projects.
• Proficient in traditional and agile methodologies (Scrum, Kanban) and tools like Jira and Confluence.
• Experienced in leading cross-functional teams and managing vendor relationships.
• Excellent communicator, bridging technical and non-technical stakeholders.
• Experienced in software and firmware lifecycles, including release processes.
• Proven flexibility in addressing challenges and contributing to problem resolution.
• Strong time management skills with the ability to prioritize tasks effectively.
• Detail-oriented with a focus on quality and improvement.
• Proactive with a strong sense of ownership and accountability.
  

Bonus Points If You…

• Are a proactive, curious learner with a passion for technology and innovation.
• Excel at presenting and are comfortable leading webinars or team briefings.
• Thrive in a fast-paced, dynamic environment where collaboration is key.
• Have a creative, strategic mindset and a sharp eye for detail.
  

Why You’ll Love It Here

👫 Work with a Supportive, High-Performing Team – We believe in trust, autonomy, and working with bright, passionate individuals who drive real impact.

🌍 A Truly International Workplace – Our diverse and inclusive team ensures you’ll always feel connected and supported, no matter where you are.

🚀 Shape the Future of Global Communication – Be part of a team transforming how businesses operate in an era of remote work and AI-powered collaboration.

💼 Join a Profitable & Stable Company – We’re not a startup experiment, we’re a two decade old success story with sustained profitability, meaning we can back your boldest ideas.

What We Offer

🏖️ Generous Time Off – Take the breaks you need to relax, recharge, and come back inspired.

💻 Top-Tier Tech – Love Mac? So do we! We equip our team with the best tools for success.

📚 Level Up Your Skills – After your probation period, you can enroll in English classes to boost your communication skills.

🚀 Career Growth & Development – We cover certifications and IT conferences to keep you at the top of your game.

Happy with them? We offer even more! Our Benefits are country-specific, you can ask your recruiter for more information

Interview Process

🤝 Step 1: Initial Screening – A chat with our Talent Team to understand your background, experience, and motivations (30 mins)

🎯 Step 2: Final Interview – A conversation with leadership or cross-functional team members to ensure alignment with our values and mission (45 mins)

We Are Wildix:

Wildix is an equal-opportunity employer. We value diversity and welcome all applicants regardless of race, gender, age, religion, or any other characteristic. Everyone is encouraged to apply and is welcome to join our Blue Ecosystem. 

Ready to join us? Apply Now!