Offer summary

Qualifications:

2+ years of experience in immigration case management, particularly with TN, H-2B, and PERM cases., Proficient in the PERM process and experienced in conducting labor market tests., Strong communication skills, both written and verbal, to effectively interact with clients and team members., Experience in customer-facing roles, preferably in agriculture or a start-up environment..

Key responsibilities:

Serve as the primary point of contact for clients throughout the immigration process.

Collect and prepare necessary documentation for various immigration cases, ensuring compliance with regulations.

Communicate with government agencies on behalf of clients and collaborate with immigration attorneys on complex cases.

Maintain accurate and confidential case files while advocating for process improvements to enhance client experience.

Job description

American farmers have made tremendous technology advancements through hardware improvements and investments in precision agriculture. However, when it comes to the back-office, most farms are decades behind, relying on spreadsheets, filing cabinets, and decades-old on-prem software to recruit, manage, and pay their workforce. Seso is addressing this problem by modernizing the back-office for the farm.

Our mission is to build the premier platform for agribusiness to hire and manage their workforce and improve the lives of agricultural workers. We are addressing American farmers’ biggest pain point - access to qualified labor - through a software-enabled labor solution that automates the H-2A visa. Our comprehensive HR platform streamlines and automates the hiring process for farms and seamlessly integrates their efforts across recruitment, onboarding, payroll, and insurance while providing workers access to financial services for the first time.

Seso has raised over $60M from Tier I investors including Index, Founders Fund, and Mary Meeker at Bond, and has been recognized with awards including Forbes Rising Stars and Andreessen Horowitz's American Dynamism 50.

Location:
Remote USA

We are seeking an experienced Immigration Case Manager to join our dynamic team, focused on providing exceptional support for both immigrant and non-immigrant employment-based visa cases. In this critical role, you will manage a diverse portfolio of existing and newly initiated cases across H-2B, TN, L-1B, and PERM labor certifications, ensuring that all are handled efficiently and in compliance with current immigration policies and procedures. Your expertise will be instrumental in guiding team members and internal clients through the complexities of immigration inquiries and processes.

Responsibilities

Case Manager:
- Chief communicator and point of contact for client throughout the process for TN, H-2B, PERM and other immigration cases
- Collect and prepare all necessary documentation for TN, H-2B, PERM and other immigration cases with strict deadlines
- Ensure that TN, H-2B, PERM and other immigration cases are submitted free of mistakes and include all essential information required to meet the regulations
- Communicate on behalf of clients with State Workforce Agencies, the Department of Labor, and the United States Citizenship and Immigration Services
- Collaborate with internal and external immigration attorneys on complex cases
- Maintain accurate, complete, and confidential case files on Seso's proprietary platform

Educator
- Communicate complex concepts and priorities clearly to both customers that have had extensive experience with visa programs and those that are learning
- Utilize your deep knowledge and experience in order to build up other team members

Trusted Advisor:
- Actively listen to our clients to understand their unique challenges, and advise them on compliance

Customer Advocate:
- Advocate for process and product improvements that solve customer pain points
- Identifying process improvement opportunities so the company can build systems, tech and automation around it

Skillset

High-Volume TN or H-2B filing experience highly preferred
2+ years experience filing and/or overseeing the filing of TN, H-2A, H-2B, H-1B, EB-3, L-1, O-1, PERM or similar employment-based immigration or non-immigration visa petitions preferred
2+ years of experience in customer-facing roles, with a steady progression toward managing relationships with customer accounts; experience in agriculture and/or a start-up environment preferred
Proficient in the PERM process, with experience in conducting and documenting labor market tests preferred
A proven track record of success in process management and demonstrated technical aptitude
Experience working independently, as well as collaboratively in a fast-paced, high-intensity environment with professionalism, humor, grace and grit
Superior communications skills (presentation, written, & verbal) in order to communicate effectively and proactively with clients, team members, and the broader organization
Experience motivating and mentoring other team members
Experience using electronic case management software
Ruthlessly organized with the ability to prioritize, delegate, multi-task, and execute with tight, strict deadlines
Ability to independently navigate complex and emotional situations in a professional manner
Demonstrable interest in agriculture and passionate about improving the lives of farmers and farmworkers

Compensation: Up to $80,000 annually, however, we carefully consider a wide range of compensation factors to determine your personal top of market. We rely on market indicators to determine compensation and consider your specific job related skills and experience for accuracy. These considerations can cause your compensation to vary and will also be dependent on your location.

Diversity is more than a commitment at Seso, it is the foundation of what we do. We pride ourselves on building the premier platform that serves agribusiness and improves the lives of agricultural workers. We believe in diversity of race, gender, sexual orientation, age, religion, ethnicity, national origin and all the other fascinating characteristics that make us all feel welcome.

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