Systems Integration & Automation Specialist

Position Summary:
We are seeking a skilled and detail-oriented Systems Integration & Automation Specialist to join our team at RSI Security. This role focuses on the integration, optimization, and automation of internal tools and systems to enhance operational efficiency and scalability. The ideal candidate will have expert knowledge of APIs, automation platforms like Zapier, and the ability to streamline processes across diverse tools and platforms.

Key Responsibilities

• Design, build, and manage integrations between internal tools and third-party platforms.
• Utilize APIs, Webhooks, Zapier, Make (Integromat), Softr.ai or similar automation tools.
• Automate repetitive tasks and optimize workflows to enhance efficiency.
• Troubleshoot integration issues and ensure data accuracy across systems.
• Analyze existing workflows to identify automation opportunities.
• Implement scalable and efficient solutions to reduce manual workload.
• Work with cross-functional teams to develop tailored automation solutions.
• Support onboarding, implementation, and maintenance of internal tools.
• Provide training and documentation on automation processes and best practices.
• Set up error handling and monitoring for integration stability.
• Stay updated on new tools, technologies, and best practices in systems automation.
• Collaborate with stakeholders across departments (Sales, Marketing, IT, HR, Finance) to identify integration gaps and automation opportunities.
• Build and maintain data flows between systems like HubSpot, QuickBooks, Asana, Google Workspace, JazzHR, and SparkHire.
• Ensure proper user provisioning/deprovisioning through automated workflows.
• Maintain internal SOPs and integration documentation.

Qualifications & Requirements

• HubSpot experience is required, including CRM automation and marketing workflows.
• Knowledge of project management tools (Asana, Jira, Kantata/Mavenlink, Scoro) and other CRM platforms.
• Experience in systems integration and workflow automation.
• Strong knowledge of APIs, Webhooks, and automation tools (Zapier, Make, etc.).
• Proficiency in scripting languages (Python, JavaScript) for advanced automation.
• Familiarity with database management and SQL (preferred).
• Strong analytical and problem-solving abilities.
• Excellent communication skills to explain technical concepts clearly.
• Ability to manage multiple projects in a remote, fast-paced environment.
• Detail-oriented, proactive, and capable of troubleshooting complex processes.

Success in This Role Looks Like…

• 95% reduction in manual workflows across departments in 6 months.
• Seamless onboarding/offboarding workflows across tools like HubSpot and Asana.
• Near-zero failed automations due to well-structured error handling.
• Consistent, synced data across CRM, HR, and financial systems.
• Documented processes that support onboarding of new team members and scale

Benefits (location-based): 

• Personal wellness and employee assistance program
• Educational reimbursement program
• E-learning training courses
• Company-sponsored leadership and mentoring program
• Performance bonus
• Employee referral bonus program
• Work and life balance
• Remote work

As a global employer, we consider numerous factors when determining compensation, including the specific job responsibilities, your geographical location, and your level of experience.

Our commitment to equity, equal opportunity, inclusion, and diversity is part of our broader commitment to respecting fundamental human rights across our value chain. RSI Security is proud to be an Equal Opportunity Employer. The Company will consider for employment qualified applicants with arrest and conviction records.

Equal Opportunity Employer/Veterans/Disabled

For more information on RSI Security, please visit our website - www.rsisecurity.com or our social media RSI Security LinkedIn. On our career site, you will find some of the key steps you can expect to guide you along the way.