Mexico Based-Talent Acquisition Support Coordinator

Company Overview

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.

Our seasoned professionals deliver services based on Milestone’s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.

Job Overview

As the Talent Acquisition Support Coordinator, you will provide administrative operational global support for the recruitment process for our Talent Acquisition (TA) team based in the U.S. We are seeking someone who is highly organized and communicative, has a keen eye for details, works with a heightened sense of urgency, and can consistently meet deadlines. This position reports to the Manager, Global TA Operations and Programs.

• Coordinate candidate interviews, including scheduling, travel arrangements, and logistics for virtual and onsite interviews
• Support candidate processing and onboarding activities by preparing offer letters, initiating background checks, reviewing employee records, and coordinating new hire transactions between Talent Acquisition (TA) and People Experience (PX) systems
• Update confidential candidate, employee, and user information within applicant tracking systems (ATS), and manage the offboarding process by processing employee terminations in TA systems and related tools
• Conduct professional reference checks by reaching out to listed individuals, ensuring all feedback is recorded accurately and promptly, and maintaining thorough documentation within the candidate’s profile
• Assist with the redeploying employees for individuals impacted by role changes by partnering with the PX team, managing communications, uploading resumes to the ATS, and supporting the TA team to identify potential opportunities and support seamless internal transitions
• Collaborate cross-functionally with teams across the global Talent Acquisition organization to provide support when needed
• Take on ad-hoc tasks and projects as they arise
  
  

Qualifications

• Bachelor’s degree
• Minimum of two (2) years of relevant professional experience within Talent Acquisition
• Effective English communication skills, verbal and written, and interpersonal skills to collaborate cross-functionally
• Ability to adapt, navigate, and thrive a fast-paced environment, with an ability to multi-task and manage shifting priorities
• Adept at meeting deadlines to ensure timely completion of assigned tasks
• Proficient with applicant tracking systems; Taleo and Bullhorn strongly preferred
• Advanced proficiency with Microsoft applications (Excel, Word, PowerPoint, Teams, Outlook) and Zoom Workplace; exposure to Workday a plus
• Have a high level of professionalism and integrity, particularly regarding confidential information
• Experience working with international teams; supporting US-based operations is required
  
  

Compensation

Estimated Pay Range:

Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.

Our Commitment to Diversity & Inclusion

At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success.

Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees. 

We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.