Offer summary

Qualifications:

High school diploma or equivalent required., At least two years of experience in an office environment preferred., Minimum of two years of customer service experience., Proficient computer skills and good organizational abilities..

Key responsibilities:

Dispatch ACIS/Call Log orders in UPSLT.

Answer inbound phone calls and assist customers with service inquiries.

Handle requests from patients, branches, and referrals/hospitals.

Perform additional duties as assigned, particularly during after hours, weekends, and holidays.

Job description

At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 350+ facilities across the US and 22,000 teammates in over 90 countries, we provide integrated technologies, products and services across the full continuum of care. Customers—and their patients—are at the heart of what we do.

Our mission is to empower our customers to advance healthcare, and our success starts with our teammates.

Owens & Minor teammate benefits include:

Medical, dental, and vision insurance, available on first working day
401(k), eligibility after one year of service
Employee stock purchase plan
Tuition reimbursement

PURPOSE

The purpose of this position is to offer support to patients and referrals after the local branch has closed. (After Hours, Weekends, and Holidays Mandatory)

DESCRIPTION:

. Dispatch ACIS/Call Log orders in UPSLT

· Answer inbound phone calls.

· Perform a number of processing duties for the Branch as necessary including, but not limited to working with intakes, reviewing ACIS screens to assist customers with recurring service, new services, and Troubleshooting.

· Handle requests from Patients, Branches, Referrals/Hospitals.

· Perform other duties as assigned.

Monday-Friday start time will be 1330 AZ time

Saturday-Sunday- 1330 AZ time

QUALIFICATIONS:

· Education or experience equivalent to a high school diploma is required.

· At least two years related experience in an office environment is preferred.

- At least two years’ related experience in Customer Services.

· Computer skills.

· Good organizational skill.

If you feel this opportunity could be the next step in your career, we encourage you to apply. This position will accept applications on an ongoing basis.

Owens & Minor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.

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