We’re UserTesting, a leader in experience research and insights; we believe the path to human understanding and great experiences start with a shared understanding—seeing and hearing how another person engages with the world around them and taking in their perspective. Working at UserTesting, you will be empowered to help organizations discover the human side of business–transforming how they work, collaborate, innovate, and bring new products and experiences to market. This is what inspires us, and it’s how we enable companies to connect with their audiences naturally and organically through an experience that is uniquely, and intentionally human.
A trusted company by top brands for 15+ years, UserTesting, recently merged with UserZoom, has over 3,400 customers in 50 countries, including 75 of the Fortune 100 companies. Joining our team means being part of a passionate group focused on transforming how companies learn from and understand their customers. Come join us and help us build the engine for human understanding.
The Opportunity
We’re looking for a Product Manager to join our team in Barcelona. You’ll lead product execution within a key area of our platform—bringing clarity, driving momentum, and ensuring that what we ship truly resonates with customers.
You’ll collaborate across disciplines, including design, engineering, data, marketing and support. You'll balance the big picture with sharp execution, using both qualitative and quantitative insight to guide decisions and drive product impact. You’ll own the backlog, define success, and rally the team behind a shared vision—ensuring we continuously deliver meaningful value.
The Team
You’ll be part of a globally distributed product team with colleagues across Vancouver, Edinburgh, London, Barcelona, and Paris. While many of us enjoy in-person collaboration in our local offices, remote working is fully supported.
This team partners closely with engineers, product designers, data scientists, and UX writers to build the platform our 3,400+ customers rely on to deliver human insights. We’re collaborative, kind, and deeply user-focused. We believe the best ideas come from diverse perspectives and that we do our best work when we can be our authentic selves.
What You’ll Be Doing
Champion the voice of the customer throughout the product lifecycle
Lead cross-functional collaboration with design, engineering, and more to deliver impactful product features
Own and manage the product backlog, ensuring work is well-prioritized and clearly defined
Define and track key metrics to measure success and drive improvements
Translate business needs into clear user stories and acceptance criteria
Participate in sprint planning, standups, and retrospectives to support agile delivery
Help shape product strategy through user insight and data-informed decisions\
What we're looking for
Experience as a Product Manager in an agile SaaS environment
Grasp of user-centered design and its application to digital products
A proven record of launching and iterating on web-based software
Skilled in data analysis and decision-making through both qualitative and quantitative insights
Clear, confident communicator—both written and verbal—in English
Strong stakeholder engagement and collaboration skills
Comfortable working iteratively in fast-moving environments
Familiarity with lean methodologies and evidence-led product design
Comfortable working across distributed teams and time zones
Experience or strong interest in accessibility best practices
Don’t meet every single requirement but excited about the role?
We encourage you to apply! Research shows that some groups—especially underrepresented ones—are less likely to apply unless they meet every qualification. At UserTesting, we value diverse perspectives and are committed to building a team with a wide variety of backgrounds, experiences, and skills.
Application Process
UserTesting is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program. Women, minorities, individuals with disabilities and protected veterans are encouraged to apply. We welcome people of different backgrounds, experiences, abilities and perspectives. UserTesting will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, as applicable.
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