Principal, Strategic Partnerships Manager

What We're Looking for

As Synctera rapidly expands, we are looking for a dynamic and strategic business development leader to drive and grow our partnerships. This role sits at the intersection of product, growth, go-to-market, and sales, and is instrumental in identifying and unlocking new opportunities that define our platform’s future.

You’ll thrive in this role if you’re skilled at building and scaling high-impact partnerships and love working in dynamic, fast-paced environments. Bonus points if you bring strong FinTech or payments experience. If you're a creative thinker, a clear communicator, and someone who naturally takes initiative, you’ll fit right in with our team.

What You’ll Do

• Own strategic partnerships: Identify, negotiate, and close new partnerships that enhance Synctera’s platform capabilities and market position (e.g., processors, data providers, KYC/KYB vendors, card networks, and lending enablers)
• Strengthen and scale existing relationships: Act as the primary relationship lead for our most critical partners, building trust, identifying expansion opportunities, and resolving issues with urgency and thoughtfulness 
• Shape platform strategy: Work cross-functionally with Product, Engineering, Compliance, and GTM teams to define partnership needs, vet opportunities, and influence product roadmap decisions
• Drive go-to-market initiatives: Partner with marketing to drive partner-driven campaigns and launches that accelerate customer adoption and reinforce Synctera’s competitive edge
• Validate market needs: Proactively gather insights from customers, partners, and sales team to inform new product development and partnership strategies
• Coordinate execution between our internal stakeholders and our partners
• Design processes to improve operational execution for the business teams

What You’ll Bring

• 6+ years of business development experience in the technology, payments, or banking industries
• Bachelor's degree or equivalent work experience
• Strong negotiation skills and experience developing new business models and bespoke agreements
• Strong knowledge of the FinTech and banking markets as well as their tech stacks
• Ability to work independently in a complex, fast-paced environment
• Superb communication skills; can traverse technical and non-technical audiences and concepts with ease
• Ability to think through problems and develop solutions quickly as a phenomenal problem solver
• Results-oriented, with a bias for action
• Team player who loves to collaborate and bounce ideas off others; you understand that giving/receiving feedback is crucial in your development and growth

Nice to Have

• Banking or FinTech industry experience
• Experience working within a startup environment
• Experience working in regulated markets and with U.S. banking regulations

Diversity & Inclusion

Synctera is committed to having a workforce that is reflective of the diversity within the United States and Canada. As an equal opportunity employer, we encourage applications from candidates from underrepresented communities, Indigenous persons, persons with disabilities, persons of diverse sexual orientation and gender identity, and all those who can provide different perspectives and contribute to the diversification of Synctera.

Benefits

• 100% employer paid medical, dental, and vision benefits for US and Canadian employees and dependents 
• Employer contribution to HSA for US employees 
• Annual HCSA and generous extended health care coverage for Canadian employees and dependents 
• 401(k) for US employees and RRSP for Canadian employees
• Mental health resources available for all employees 
• Unlimited paid time off 
• Generous paid new parent leave program 
• Home office setup stipend 
• Stock options program for all employees 
• Growth potential and opportunity to have a significant impact at an early stage of our company's journey
• Working alongside a skilled and passionate team

The base salary for this full-time position (USD: $175,000-$210,000 CAD: $170,000-$205,000) is determined by role, level, and location. The range informed in this job posting reflects the minimum and maximum target for new hire salaries across all US and Canadian locations. Within the range, individual pay will be determined by work location, job-related skills, experience, relevant training, and other factors.

To all recruiters and recruitment agencies: Synctera does not accept unsolicited resumes. Please do not forward resumes to our jobs alias or to Synctera employees without an active vendor agreement in place. Synctera is not responsible for any fees related to unsolicited resumes.