Offer summary

Qualifications:

1-3 years of experience in appointment setting, customer service, or administrative support., Strong sales acumen with comfort in making outbound calls and managing objections., Excellent written and verbal English communication skills., Proficient with CRM tools and productivity software, with exceptional organizational abilities..

Key responsibilities:

Initiate outbound calls/messages to prospective clients and leads.

Schedule and coordinate appointments between clients and internal stakeholders.

Maintain up-to-date CRM records and track outreach progress.

Collaborate with marketing/sales teams to improve outreach strategy.

Job description

We seek a proactive, detail-oriented, and results-driven Appointment Setter/Virtual Assistant to join our dynamic, multi-sector team. You will handle outreach, qualify leads, manage calendars, support internal operations, and ensure efficient coordination between departments and clients.

Must Haves

1-3 years of experience in appointment setting, customer service, or administrative support (industry experience in automotive, construction, hospitality a plus).
Strong sales acumen and comfort making outbound calls and managing objections.
Excellent written and verbal English communication skills.
Proficient with CRM tools (HubSpot, Salesforce, Zoho) and productivity software (Microsoft Office, Google Workspace).
Exceptional organisational and multitasking abilities with strong attention to detail.
Self-motivated, professional, and reliable with a strong work ethic.

Responsibilities

Initiate outbound calls/messages to prospective clients and leads.
Qualify and engage prospects based on predefined criteria.
Schedule and coordinate appointments between clients and internal stakeholders.
Maintain up-to-date CRM records and track outreach progress.
Follow up with leads who expressed prior interest.
Collaborate with marketing/sales teams to improve outreach strategy.
Manage calendars, book meetings, and coordinate logistics for executives and teams.
Handle email communications and follow-ups with clients, vendors, and partners.
Respond to customer inquiries related to signage, vehicle parts & service, construction updates, and restaurant management.
Perform general administrative tasks including data entry, document formatting, invoice tracking, and report generation.

Other Details

Job Timings: Night shift following US EST (Night Shift)
Office location: Off to Shahrah-e-Faisal, PECHS, Karachi

Regarding the remote, the candidate will arrange a separate workspace and the required gadgets (Laptop-Corei5 6th generation minimum, noise-cancelling headphones, webcam, power backup)

Required profile