Offer summary

Qualifications:

Fluent in German and English., Minimum 2 years of experience in the hospitality or restaurant industry, preferably as a Chef or Kitchen/Operations Manager., Strong communication skills and ability to collaborate effectively with others., Food Hygiene Training is a plus..

Key responsibilities:

Train restaurant partners on best-practice kitchen and operational processes.

Launch new partners by overseeing setup, training, and go-live processes.

Conduct post-launch reviews and provide additional training as needed.

Build and maintain positive relationships with partners to ensure high operational standards.

Job description

We’re a FoodTech scale-up with over £25mill of funding, and we want to revolutionise food delivery through the creation and franchising of virtual food brands (brands designed for delivery), operated by anyone that runs a commercial kitchen. We've grown massively in a short period of time and have operations in the UK, Germany, France, and more. We offer kitchen operators everything they need to sell our brands through delivery Apps whilst continuing to service their core customers.

In short, we’re defining the future of the food delivery market! Nobody’s growing as fast as us in Europe, and we’re looking for great people to join us on our journey.

The Kitchen Trainer is responsible for training and launching our brands and menus with new kitchens, and ensuring our partners are maximising their revenue and adhering to the highest operational standards. You will be there when new sites go live and enforce our brand standards. This is an exciting, high-impact, and highly-rewarding role!

The Role:

Train our restaurant partners: Train our restaurant partners on our best-practice kitchen and operational processes ensuring the highest standards and exceptional brand launches. You will coach and train our restaurant partners on our recipes, brands, as well as how to optimise their kitchen and use the order and delivery tech provided.

Launch our partners: You will be responsible for launching our partners! You will have ownership over all of the setup, training and ultimate go-live. Meet with potential partners, and conduct compelling presentations showcasing the benefits of working with PWB and close deals successfully.

Post-launch review and training: Once restaurants have been launched, you will be responsible for further re-training if the results are not up at the expected level.

KPI: Ensure all sites operate at 4.2* and <14 minutes food prep time. Build positive partner relationships: you’re the face of the business and the human touch. You build respectful relationships so that you can execute our performance frameworks.

About you:

You are passionate about food.

Speak fluent German and English

You’re an excellent communicator, you’re calm under pressure and you’re able to easily collaborate and work with others.

Minimum 2 years of experience as a Chef, Kitchen/ operations Manager or in Training in the hospitality/restaurant industry, preferably within a branded kitchen

Food Hygiene Training is a plus

You are happy to travel to launch and visit restaurant partners (you have a valid driver's licence and ideally your own car)

You enjoy collaborating and influencing people.

You’re excellent at managing your time and able to juggle multiple accounts while providing great service

You are excited to join a high-growth startup!

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