Offer summary

Qualifications:

Bachelor’s Degree in Nursing or RN required; RT or other clinical degree/certification considered., 5+ years of professional work experience in a healthcare clinical or hospital setting., 2+ years of professional work in a clinical consulting role with a healthcare company., Strong communication, organization, and project management skills, with proficiency in Excel, Word, and PowerPoint..

Key responsibilities:

Lead complex client implementations and develop clinical workflows and implementation roadmaps.

Build client relationships to ensure implementations meet customer requirements and BioIntelliSense capabilities.

Train and educate customers on BioIntelliSense product offerings and provide ongoing clinical support post-implementation.

Coordinate with various teams to ensure successful client implementations and solicit market feedback for product improvements.

Job description

Early Detection Made Simple™

BioIntelliSense, founded in 2018, is an award-winning continuous health monitoring and clinical intelligence company. Our market expansion is driven by world-class leadership and a dedicated team of engineers, data scientists, commercial and operational professionals, which collectively harnesses decades of expertise in virtual care innovations, wearable sensor development, remote connectivity solutions, and successful program execution. With these distinctive capabilities and proprietary continuous Remote Patient Monitoring (cRPM) technologies, BioIntelliSense is uniquely poised to transform care delivery from in-hospital to home.

The FDA-cleared and award-winning BioButton® multiparameter wearables, BioHub™ gateways, BioMobile™ downloadable applications, BioCloud™ data services and the BioDashboard™ clinical intelligence system creates a comprehensive tech-enhanced solution that makes continuous monitoring reliable and scalable. Through the platform’s AI-driven analytics, clinicians have access to high-resolution vital sign trending and data-driven insights to enable earlier detection of patient deterioration and proactive intervention for better, safer care.

Join the BioTeam today and create a new standard of continuous care that delivers clinical value, economic benefits and operational efficiencies for providers, patients and caregivers globally!

About the Role

The Clinical Solutions Manager will report to the VP of Customer Success. Within the Operations team there are five groups: Integrated Supply Chain, Data Services, Program Management, Technical Solution Delivery and Customer Solution Delivery. This role will be in the Customer Solution Delivery group and be responsible for providing clinical support focused on implementation and post-implementation, while using clinical knowledge and experience to develop solutions that meet customer needs.

What You'll Do

Lead complex client implementations including reviewing customer’s use cases, determining product solutions, establishing success metrics, supporting the development of clinical workflows and implementation roadmaps

Build client relationships to ensure implementations meet customer requirements and BioIntelliSense capabilities

Train and educate customers on BioIntelliSense product offerings and value proposition

Provide ongoing clinical support and post-implementation improvement and optimization

Coordinate with sales/business development, product, data science, customer care and operations teams to ensure successful client implementations

Contribute clinical expertise to the end-to-end BioIntelliSense solution, offering support internally and externally

Solicit market feedback to drive feature requests and improvements for the product roadmap

As needed, coordinate with the sales team to partner with customers during the sales process to understand customer needs and develop a value proposition and business case

What We Are Looking For

Bachelor’s Degree in Nursing or RN is required. RT or other clinical degree/certification will be considered

5+ years of professional work experience in a healthcare clinical or hospital setting

2+ years of professional work in a clinical consulting role with a healthcare company

Remote patient monitoring or telehealth experience preferred

Demonstrated strong organization, time management and project management skills

Understanding of HIPAA requirements and compliance

Strong communication and relationship management skills, in both pre-sales and post-sales environments

Demonstrated ability to effectively communicate with customer, managers, clinicians/ practitioners and executives on product, clinical expectations, technical integration, and business process

Proficient in Excel, Word and PowerPoint and ability to independently produce documents

Ability to project manage and complete projects in a timely manner

General travel expectations are 40-50% travel. There maybe be some periods of 50%+ travel given the number of customer implementations.

This exciting opportunity lets you:

- Join a fast-growing company and grow right along with us

- Work on challenging and interesting tech problems which reshape the future of healthcare

- Get the chance to work on cutting-edge technologies

- Make a large impact across the company through business deliverables and continuous innovation

Why You'll Love Working at BioIntelliSense

We're leaders - Leadership is not limited to our management team. It's something everyone at BioIntelliSense embraces.

We're doers - Creating solutions that will lead BioIntelliSense and healthcare industry is what we do.

We're learning - We're not afraid to dig in and uncover the truth. Everyone here is continually learning on the job.

We have great benefits - Medical/Dental/Vision/Life, disability (STD & LTD), 401(k) program, 11 paid holidays per year, generous paid time off and a weekly lunch perk.

BioIntelliSense is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran, disability status or any other status protected under federal, state or local law.

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