Team Lead, DevOps

Who we are…

Modern Campus is obsessed with empowering its 1,800+ higher education customers to thrive when radical transformation is required to respond to lower student enrollments and revenue, rising costs, crushing student debt and administrative complexity. 
The Modern Campus engagement platform powers solutions for non-traditional student management, web content management, catalog and curriculum management, student engagement and development, conversational text messaging, career pathways, and campus maps and virtual tours. The result: innovative institutions can create a learner-to-earner lifecycle that engages modern learners for life, while providing modern administrators with the tools needed to streamline workflows and drive high efficiency. 
Learn how Modern Campus is leading the modern learner engagement movement at moderncampus.com and follow us on LinkedIn.

What’s the role?

As a DevOps, Team Lead at Modern Campus, you will be responsible for the operations, management and automation of our client production environments that hosts our Modern Campus product on Amazon’s AWS platform. You will play a key role in guiding the successful execution of core infrastructure transition initiatives. This includes choosing when to use or not use containerized environments, deployment modernization, and platform enhancements.
You will act as a senior technical voice, mentoring team members, reinforcing best practices, and ensuring alignment and execution against strategic goals. This is a hands-on role requiring strong engineering execution paired with leadership in technical direction and cross-functional alignment. You will also act as a bridge between infrastructure and application development, applying SRE practices to ensure production readiness, observability, and operational excellence.
You exhibit sound judgment, strong ownership, and a bias toward action. You are equally comfortable designing scalable infrastructure as you are rolling up your sleeves in support of production operations and delivery. You will collaborate closely with your peers across DevOps, Security, and Engineering, and contribute meaningfully to the DevOps roadmap.

Responsibilities:

• Ownership of day-to-day production operations, with a focus on site reliability engineering (SRE) principles to proactively detect, resolve, and prevent infrastructure and application issues. Work closely with development teams to analyze, understand, and address system behavior in production.
• Manage escalations, alerts and notifications, client requests and inquiries, cross team communications and task assignments in relation to production operations.
• Provide mentorship and technical leadership to DevOps team members through pairing, reviews, and hands-on support.
• Participate in agile ceremonies and contribute to sprint planning, backlog grooming, and delivery forecasting.
• Guide sprint execution and task prioritization related to infrastructure enhancements, ensuring delivery quality and continuity.
• Lead execution of infrastructure transition efforts, including containerization, automation maturity, and deployment platform modernization.
• Influence DevOps roadmap and implementation patterns, balancing stability, performance, and developer velocity.
• Promote best practices in infrastructure, deployment, and operations across the team.
• Ensure the uptime of our cloud infrastructure in accordance with our SLA and participate in the on-call rotation.

What we offer…

• The salary range* for this full-time position is between $90,000 - $160,000
• Remote first workplace – and you are located in anywhere in North America our employees get things done!
• RRSP/401(k) with matching employer contributions
• Professional development and internal career mobility opportunities
• Flexible time off
• Comprehensive benefits package
• Mental health benefits
• Financial health benefits
• DEI, Culture and Environment employee led committees.
• Collaborative work environment

What you offer…

Competencies

• 6+ years of hands-on infrastructure or DevOps engineering experience, with at least 2+ years in a senior or technical lead capacity.
• Proven experience designing and implementing infrastructure in AWS (e.g., EC2, ECS, IAM, VPC, RDS).
• Practical experience with infrastructure as code (Terraform strongly preferred), automation tools (Ansible), and scripting (Python, Bash).
• Expert in Linux administration. Extremely comfortable with command line and use of tools to manage, provision, deploy and automate against Linux systems
• Deep understanding of container platforms and their deployment pipelines (e.g., Docker, Kubernetes, AWS ECS).
• Practical experience working with relational databases (PostgreSQL, MySQL) and/or NoSQL databases (MongoDB, DynamoDB)
• Practical experience with Java (JRE/JVM), PHP, Python, Apache and Tomcat
• Comfortable supporting production systems, managing incidents, and participating in an on-call rotation.
• Familiarity with CI/CD tooling, observability platforms, and agile delivery frameworks.
• Strong communication and collaboration skills, with the ability to influence peers and lead through example.
• Track record of mentoring team members and contributing to team technical growth.

What we believe…

At Modern Campus, we believe that a diverse, equitable and inclusive workplace furthers relevance, resilience, and longevity. We encourage people from all backgrounds, ages, abilities, and experiences to apply for our positions. Modern Campus is proud to be an equal opportunity workplace and is committed to bring on hires regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status (for US candidates).  If you require accommodations during any part of the interview process due to a disability, please let our recruiter know.

Please note that selected candidates for this role will be required to complete a background check which includes resume verification, criminal record and references check.

* Our salary ranges reflect the minimum and maximum target for new hires for the position within the US and Canada. Within the range, individual pay is determined by factors including job-related skills, experience, and relevant education or training.