Offer summary

Qualifications:

Experience with CRM systems, preferably Spark CRM., Strong verbal and written communication skills in English., Proven track record in appointment setting or sales., Background in customer service or client relations, with a preference for knowledge of Brazilian Jiu-Jitsu..

Key responsibilities:

Contact and qualify new leads through outbound calls and messages.

Farm and nurture existing leads within the Spark CRM system.

Schedule appointments for prospective students and follow up with trial students.

Maintain accurate records and execute systematic follow-up processes with prospects and clients.

Job description

This is a remote position.

Job Highlights:

Contract type: Independent Contractor
Schedule: Monday to Friday, 4 hours a day flexible within 9am to 4pm Central

Are you a confident communicator with a passion for connecting with people and driving results? We're looking for a proactive and organized individual to join our growing martial arts academy team as a Lead Engagement Specialist. In this remote role, you'll be responsible for reaching out to prospective students, nurturing existing leads, and guiding them through their journey to become part of our community.

If you're experienced with CRM systems, comfortable making outbound calls, and skilled at scheduling and follow-ups, we want to hear from you. A background in sales, customer service, or appointment setting is essential, and if you have a love for Brazilian Jiu-Jitsu or martial arts, that's a big plus!

Scope:

Reports directly to academy management
Handles both inbound and outbound communication
Manages full lead lifecycle from initial contact through trial class follow-up

Responsibilities:

Contact and qualify new leads through outbound calls and messages
Farm and nurture existing leads within the Spark CRM system
Schedule appointments for prospective students
Answer and return phone calls and text messages from clients
Follow up with trial students who have visited the academy
Maintain accurate records and updates in the Spark CRM
Execute systematic follow-up processes with prospects and clients

Requirements

Experience with CRM systems (Spark CRM experience is a plus)
Strong verbal and written communication skills in English
Proven track record in appointment setting or sales
Reliable internet connection and home office setup
Experience in customer service or client relations
Knowledge of or experience with Brazilian Jiu-Jitsu (preferred)
Ability to work independently and manage time effectively

Benefits

Independent Contractor Perks:

With performance-based incentives
Permanent Work from Home
Immediate Hiring
Steady Freelance job

Please note that since this is a permanent work-from-home position and an “Independent Contractor” arrangement, the candidates must have their own computer and internet connection. They will handle their own benefits and taxes. The professional fees are on hourly rates and the rate depends on your performance in the application process.

ZR_22976_JOB

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