Online Courses Virtual Assistant - Virtual Assistant

Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

2–3 years of experience in online course support or virtual assistance, Proficiency with Kajabi, Zoom, Otter.ai, Google Workspace, and Asana, Solid communication skills and attention to detail, Familiarity with online communities like Facebook Groups or Mighty Networks..

Key responsibilities:

  • Host and support live virtual training events and webinars
  • Manage course calendars and draft participant reminder emails
  • Respond to course inquiries and moderate community discussions
  • Track and organize testimonials and maintain documentation.

Virtual Rockstar Careers logo
Virtual Rockstar Careers www.unlockhba.com
51 - 200 Employees
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Job description

This is a remote position.

Are you an organized, tech-savvy virtual assistant who thrives in fast-paced online environments? Join a mission-driven team delivering trauma-informed health education around the world.

Virtual Rockstar is seeking a highly capable Online Courses Virtual Assistant to support backend operations and live event coordination for a wellness education company. You’ll help run seamless online programs by managing platforms like Kajabi and Zoom, assisting with live sessions, tracking testimonials, and ensuring participants are supported and engaged.

If you're proactive, detail-oriented, and ready to be the tech backbone of transformative online courses—this is your role.

What You'll Do

Event & Zoom Support

  • Host and support live virtual training events and webinars

  • Manage Zoom links, track attendance, and ensure session recordings are captured

  • Monitor functionality of Otter.ai transcripts and video backups

Content & Course Management

  • Upload pre-recorded/live sessions to Kajabi

  • Update handouts, resource links, and ensure accurate daily content

  • Maintain functional links and consistent access across all platforms

Calendar & Communication

  • Help manage the course calendar

  • Draft and schedule participant reminder emails

  • Coordinate with course managers to keep all sessions and meetings up-to-date

Student Support & Engagement

  • Respond to course inquiries via email and inside Kajabi

  • Moderate comments and foster engagement in course communities

Testimonials, Documentation & SOPs

  • Track, edit, and upload video/written testimonials

  • Generate and organize transcripts

  • Keep SOPs and documentation current and accessible

Community Management

  • Host and post group session recordings

  • Moderate discussions in the practitioner network

  • Engage and support participants across community channels

Why Join This Team?

This role supports a global health and trauma education company offering online programs that transform lives. The team values:

  • Excellence in execution

  • Integrity in communication

  • Teamwork in every task

  • Personal development as part of the job



Requirements
  • 2–3 years of experience in online course support or virtual assistance

  • Proficiency with Kajabi, Zoom, Otter.ai, Google Workspace, and Asana

  • Solid communication and attention to detail

  • Comfortable managing inboxes, calendars, and tech tools

  • Familiarity with online communities like Facebook Groups or Mighty Networks

  • Basic video editing and transcript formatting a plus

  • Reliable internet, computer, webcam, and mic



Benefits
  • Competitive salary commensurate with experience.

  • Opportunities for professional development and growth.

  • Work in a dynamic and supportive team environment.

  • Make a meaningful impact by helping to build and strengthen families in the Philippines.



Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Proactivity
  • Detail Oriented
  • Communication

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