Bachelor's degree in a technical field or equivalent experience., Strong understanding of customer success principles and technical solutions., Excellent communication and interpersonal skills., Proven ability to manage multiple projects and clients effectively..
Key responsibilities:
Act as the primary point of contact for technical customer inquiries.
Develop and maintain strong relationships with clients to ensure satisfaction.
Collaborate with technical teams to resolve customer issues promptly.
Provide training and support to clients on product features and best practices.
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