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Customer Service Representative - Greenwood Village, CO

Remote: 
Full Remote
Contract: 
Full time
Work from: 
Colorado (USA)

Offer summary

Qualifications:

High school diploma or equivalent required., Previous experience in customer service preferred., Strong communication and problem-solving skills are essential., Proficiency in using customer service software and tools..

Key responsibilities:

  • Respond to customer inquiries via phone, email, and chat.
  • Resolve customer issues and complaints in a timely manner.
  • Maintain accurate records of customer interactions and transactions.
  • Collaborate with team members to improve service delivery.

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Fidelity Investments
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