Sr. Product Manager

About Bitso

Bitso is the leading crypto-first financial services platform in Latin America. Our mission is to build the financial infrastructure of the future to help people across the region build wealth. We empower our customers with accessible, trustworthy, and intuitive products that provide financial freedom.

About the Role 

We are seeking a highly motivated and experienced Senior Product Manager to lead the strategy and execution for one of Bitso's core products: Buying and Selling Crypto.  This role involves defining product vision, driving innovation, and optimizing user experience to maximize growth and market share. 

You will collaborate with cross-functional teams to deliver world-class crypto products that empower customers to monitor the market, discover new assets, analyze opportunities to buy/sell cryptocurrencies, design investment strategies and manage their own portfolio to achieve their goals toward building wealth.

The ideal candidate will have a strong background in financial markets, trading, product, and compliance, with a proven track record in the financial technology sector.

Reports To

Group Product Manager of the Investment Fleet - Retail Business Unit

What You’ll Do:

• Product Vision: Develop and articulate a clear vision aligned with the company's overall objectives for Bitso's core product to empower customers toward exploring, analyzing, buying/selling and managing crypto.  
• Strategy Development: Work with product leadership & markets team to craft and execute a comprehensive product strategy aligned with the company’s objectives and user needs.
• Stakeholder Management: Communicate product plans, progress, and results to key stakeholders, including executive leadership.
• Roadmap Management: Identify, prioritize, and manage the product roadmap, ensuring timely delivery of high-impact features and enhancements, taking full ownership of the life-cycle, from ideation to launch, iterations, and sunsets.
• User Focus: Deeply understand user needs and behaviors through user research, data analysis, market insights, behavioral experimentation, and A/B testing to inform product decisions.
• Market Analysis: Stay abreast of industry trends, competitive landscape, and regulatory changes in the crypto space to identify opportunities and mitigate risks.
• Data-Driven Decisions: Utilize data and analytics tools to measure product performance, identify areas for improvement, drive continuous optimization and integrate models into customer-facing features. 
• Cross-Functional Collaboration: Effectively collaborate with engineering, design, marketing, data science, compliance, customer support, and other relevant enablement areas to ensure seamless product development and launch.

Who You Are 

• Education:
• Bachelor’s degree in Finance, Economics, Computer Science, or related field.
• Excellent written and verbal communication skills in English and Spanish to collaborate with business and technical areas.
• Experience:
• 4+ years of product management experience, with a proven track record of successfully launching and scaling financial tech products
• Demonstrated experience in the Fintech or Crypto industry, with focus on trading or investment products, is highly preferred.
• Experience managing high-volume, revenue-generating products is essential.
• Domain Expertise:
• Strong understanding the financial industry, trading concepts, crypto markets, and related technologies.
• Knowledge and sensibility toward financial regulations and compliance requirements.
• Technical Skills:
• Solid grasp of software development processes and agile methodologies.
• Proficiency in data analysis tools and techniques (e.g., SQL, Looker, Amplitude, Mixpanel, Power BI).  
• Sufficient technology knowledge to work with both BE and FE developers and other team roles.
• Soft Skills:
• Excellent communication, presentation, and interpersonal skills for effective stakeholder management.  
• Exceptional analytical and problem-solving skills, with attention to detail and a data-driven approach to decision-making.
• Proven leadership and collaboration skills to lead cross-functional teams and drive project completion under tight deadlines.
• Adaptability and resilience to comfortably navigate under uncertainty and thrive in a volatile and cyclical industry.  
• High level of responsibility and ability to work autonomously and independently.
• Capacity to successfully translate problems into actionable solutions in a fast-paced, and dynamic environment.
• Bonus Points:
• Advanced degree (e.g. MBA, MSc).
• Experience with AI and Machine Learning models.  
• Product Management certifications (e.g., Reforge).  
• Active participation in the crypto community.