Offer summary

Qualifications:

Minimum 5+ years of experience as a Salesforce Administrator, Salesforce Administrator Certification required; Advanced Administrator certification preferred, Bachelor’s degree in a related field, Strong understanding of Salesforce best practices and declarative automation tools..

Key responsibilities:

Serve as the primary system administrator for the company’s Salesforce org

Partner with stakeholders to gather business requirements and translate them into Salesforce solutions

Design, build, and maintain flows, validation rules, and custom objects

Provide training and support to end-users on Salesforce functionality and create reports and dashboards.

Job description

Calyxo, Inc. is a medical device company headquartered in Pleasanton, California, USA. The company was founded in 2016 to address the profound need for improved kidney stone treatment. Kidney stone disease is a common, painful condition that consumes vast amounts of healthcare resources each year. Our team is led by executives and investors with a proven track record of commercializing paradigm-shifting devices to meet unmet needs within urology.

Are you ready to change the future of kidney stone treatment? We are seeking high achievers who want to be part of a dynamic team working in a fun, diverse atmosphere.

Summary

As a fast-growing company, we value innovation, collaboration, and data-driven decision-making. We're expanding our Salesforce capabilities to better support our commercial, service, and operational teams, and we're looking for an experienced Salesforce Administrator to join our Business Intelligence team.

The Salesforce Administrator will serve as the subject matter expert for all things Salesforce within the organization. This role is critical to optimizing and scaling our Salesforce platform to support Sales, Marketing, Customer Service, and other cross-functional teams. The ideal candidate is both strategic and hands-on, with deep experience in administration, configuration, automation, and user support.

In This Role, You Will:

Serve as the primary system administrator for the company’s Salesforce org (Sales Cloud, potentially Experience Cloud)
Partner with various stakeholders (e.g. Commercial, Marketing, Customer Service, Legal) to gather business requirements and translate them into scalable Salesforce solutions
Design, build, and maintain flows, validation rules, custom objects, and other declarative features
Manage user setup, roles, profiles, permissions, and security settings
Monitor system performance, usage, and data quality; implement improvements where needed
Assist with system integrations and enhancements (e.g. Celigo), including third-party connected apps and internal tools (e.g., Netsuite, marketing automation, Conga)
Provide training and support to end-users on Salesforce functionality and best practices
Create reports and dashboards with actionable insights to functional business owners
Collaborate with external consultants on more complex development solutions requiring Apex, Visualforce, or Lightning Web Components
Perform other administrative tasks and assist with projects as assigned.

Who You Will Report To:

Director, Business Intelligence

Qualifications:

Minimum 5+ years of experience as a Salesforce Administrator
Salesforce Administrator Certification required; Advanced Administrator certification preferred.
Education: Bachelor’s degree in a related field.
Experience with Salesforce Sales Cloud; Experience Cloud and/or Field Service Lightning is a plus
Strong understanding of Salesforce best practices, standard functionality, and limitations
Demonstrated experience with declarative automation tools (Flows, Process Builder, Workflow Rules)
Familiarity with integration platforms (e.g., Celigo, Zapier) and ETL tools
Experience working in a regulated or healthcare/life sciences environment is a strong plus
Strong problem-solving, organization, and project management skills
Excellent communication skills with the ability to interface with both technical and non-technical stakeholders
Strong attention to detail
Work location: Remote (US-based)
Travel: 5% travel required
Full-time employment position

Additional Qualifications:

Experience with reporting tools (e.g., Tableau) and data architecture concepts.
Background or familiarity with commercial operations in the medical device industry.
Experience with agile methodologies and project management tools (e.g., Jira).

What We Offer:

At Calyxo, you will be part of a knowledgeable, high-achieving, experienced and fun team. You will work in a diverse work environment with experienced, proven leaders and have an opportunity to shape our company culture. You will experience constant learning and dynamic challenges to help you grow and be the best version of yourself.

We also offer a compensation plan as follows:

Competitive base salary of $110,000 - $140,000
Stock options – ownership and a stake in growing a mission-driven company
Employee benefits package that includes 401(k), healthcare insurance and paid time off

Calyxo is deeply committed to fostering an environment where diversity and inclusion are not only valued but also prioritized. We believe a diverse and inclusive community empowers us to act courageously, care deeply, and dream boldly to impact people in big ways. Diverse viewpoints bring diverse capabilities, which strengthen our focus and fuel our growth.

Calyxo is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other applicable legally protected characteristics

Legal authorization to work in the United States is required. In compliance with federal law, all persons hired will be required to verify their identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

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