Bachelor's degree in Business Administration or related field., Strong analytical and problem-solving skills., Proficiency in Microsoft Excel and data analysis tools., Excellent communication and interpersonal skills..
Key responsibilities:
Manage customer accounts and ensure accurate billing.
Analyze customer data to identify trends and opportunities.
Prepare reports on account performance and customer feedback.
Collaborate with sales and support teams to enhance customer satisfaction.
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PlanSource is a technology company that automates and simplifies every aspect of employee benefit programs, so employees and HR teams can make smarter, more confident benefits decisions. More than 5 million consumers receive their benefits through the PlanSource platform, which provides the best experience possible for benefits communications, shopping, enrollment, billing, compliance and ongoing administration. With an end-to-end benefits platform and suite of technology-enabled services, PlanSource helps people maximize the benefits of their benefits, so they can live happier, healthier lives.