Major Account Manager

Are you a confident communicator with a talent for building lasting relationships and uncovering commercial opportunities? Ready to play a vital role at the heart of a fast-moving, national organisation? Logistics UK is looking for a Major Account Manager (MAM) to join our dynamic team and lead the way in strengthening member engagement, driving revenue, and promoting excellence across the logistics sector.

Why Join Logistics UK?

At Logistics UK, we are the leading trade association in one of the UK’s most essential sectors. As a Major Account Manager, you’ll be the primary point of contact for our valued members, working across teams to deliver first-class service and tailored solutions that truly make a difference. You will be working remotely, giving you the flexibility you need while maintaining impactful relationships with members across the UK and Northern Ireland.

Logistics UK, formerly the Freight Transport Association is one of the biggest business groups in the UK, representing the entire industry with members from the road, rail, sea, and air industries, as well as the buyers of freight services such as retailers and manufacturers whose businesses depend on the efficient movement of goods.

An effective supply chain is vital to Keep Britain Trading, directly impacting over 7 million people employed in making, selling and moving the goods that affect everyone everywhere. With Brexit, technology and other disruptive forces driving changes in the way goods move across borders and through the supply chain, logistics has never been more important to UK PLC.

Key Responsibilities

• Nurturing and growing member accounts, driving up-sell and cross-sell opportunities.
• Securing renewals and bringing in new business revenue across our services and portfolios.
• Identifying commercial leads and supporting business development strategies.
• Collaborating across teams to deliver value and strengthen our membership offering.
• Managing accounts with precision—tracking opportunities, solving problems, and delivering insights.
• Representing Logistics UK with professionalism and passion, ensuring members feel supported, informed, and valued.

Requirements

• A proactive, target-driven mindset with a passion for customer engagement.
• Knowledge of the transport and logistics sector (or a strong interest in learning!).
• B2B sales experience and an eye for commercial opportunities.
• Exceptional communication, negotiation, and presentation skills.
• The ability to influence at all levels, remotely and independently.
• Familiarity with CRM systems (especially Microsoft Dynamics) is a plus.

Benefits

We value our employees and offer a wide range of benefits recognising that no two employees are the same – everyone has different preferences and needs that change over time.

• 25 days of annual leave plus bank holidays
• Christmas Working Arrangement for extra days off during the festive period
• Health Cash Plan for all employees and Private Medical Insurance for managers
• Employee Assistance Programme and Mental Health First Aiders
• Enhanced Family Leave policy
• Flexible and remote working arrangements
• Two paid days off per year for charity or volunteering work
• Various learning and development opportunities
• Range of pension schemes
• Award scheme to recognise outstanding employees
• Life Assurance Scheme for peace of mind