Offer summary

Qualifications:

Bachelor's degree in Design, Human-Computer Interaction, or a related field., Proven experience in service design or user experience design., Strong analytical and problem-solving skills., Excellent communication and collaboration abilities..

Key responsibilities:

Conduct user research to understand customer needs and pain points.

Design and prototype service experiences that enhance user satisfaction.

Collaborate with cross-functional teams to implement service solutions.

Evaluate and iterate on service designs based on user feedback and performance metrics.

At IBM, we do more than work. We create. We create as technologists, developers, and engineers. We create with our partners. We create with our competitors. If you're searching for ways to make the world work better through technology and infrastructure, software and consulting, then we want to work with you. We're here to help every creator turn their "what if" into what is. Let's create something that will change everything.

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