Bachelor's degree in Business, Marketing, or a related field., Proven experience in customer success or account management roles., Strong communication and interpersonal skills., Ability to analyze data and provide actionable insights..
Key responsibilities:
Manage and nurture relationships with key clients to ensure satisfaction.
Develop and implement customer success strategies to drive retention.
Collaborate with cross-functional teams to address customer needs.
Monitor customer health metrics and report on progress to stakeholders.
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Reqtest is Scandinavia's leading tool for quality assuring IT-projects.
The platform enables you to manage requirements, perform extensive testing and track bugs through the entire system lifecycle. Managing the scope, quality, & progress of your implementation projects have never been easier.
Reqtest's features:
• Requirements Management
• Test Management
• Bug Reporting
• Agile Board
• Integration with Jira, DevOps and more
• Easy Test
• Reports and dashboards
With headquarter in Stockholm and over 15000 global users (spread in 4 continents), we empower IT Project Managers, PMO's, Test Leaders and QA teams to take control over their IT projects.