Bachelor's degree in Computer Science or related field., Proficiency in troubleshooting hardware and software issues., Strong communication skills for client interaction., Experience with network administration and support..
Key responsibilities:
Provide technical support to end-users via phone, email, or in-person.
Diagnose and resolve technical issues related to hardware and software.
Maintain and update IT documentation and user manuals.
Collaborate with IT team to implement new technologies and solutions.
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