Offer summary

Qualifications:

Bachelor's degree in Business Administration or related field., Proven experience in customer experience management and support leadership., Strong analytical skills and ability to interpret customer data., Excellent communication and interpersonal skills..

Key responsibilities:

Lead the global customer experience strategy and initiatives.

Oversee customer support operations and ensure high service standards.

Collaborate with cross-functional teams to enhance customer satisfaction.

Monitor and report on customer feedback and performance metrics.

Welcome to the Michael Page global company profile. Michael Page has five decades of expertise in professional services recruitment. We were established in London in 1976, and over this period we've grown organically to become one of the best-known and most respected consultancies, with an office network spanning six continents. While size has its advantages, it doesn't define us - the nature of our organic growth means that each new office is integrated into the region that it serves. It also means that as an employer looking to hire, or as a candidate aiming to grow your career you have the best of both worlds; a team that understands the market and geography you operate in, plus the resources and expertise of an international network at your disposal. Our teams are broken down to focus on industry, assignment type, salary level and location, so your hiring requirements or job search will all be handled by a specialist who knows your sector inside-out. We are confident that our expertise can add value to your recruitment or job search process – get in touch to find out more.

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