Offer summary

Qualifications:

Proven experience in product management, particularly in payments or financial technology., Strong analytical skills with the ability to leverage data for decision-making., Excellent communication skills for engaging with customers and cross-functional teams., Experience in developing product roadmaps and managing product features..

Key responsibilities:

Lead the development and optimization of B2B and B2C payment features.

Utilize data to prioritize features and establish key performance indicators.

Conduct user interviews to gather insights and improve customer experiences.

Collaborate with other product leaders to define development priorities and align stakeholders.

Job description

NOTE: This is a FULLY remote role, but the candidate must be within Europe to collaborate with their team, peers, and internal customers. You do not have to be in the specific city shown in this listing, but please only apply if you are physically based within Europe.

Hostaway is the market-leading SaaS scale-up transforming the vacation rental industry. With innovative solutions and partnerships with giants like Airbnb, Expedia Group (Vrbo), and Booking.com, we're taking on the competition and winning. Leveraging our customer-centric core values, we consistently deliver results that encourage growth, learning, and innovation for our team, our customers, and the industry.

As a profitable and growing company, this role is necessitated by our continued growth. Check out more about our recent funding round of $365 million here.

About this role

We are seeking a Senior Product Manager to take ownership of our B2B2C product features, which include, but are not limited to our Payments integrations, Guest Payments, and Invoicing.

In this role, you'll drive our Payments team, and you'll leverage your analytical capabilities to develop impactful product roadmaps. If you're passionate about data-driven products and delivering exceptional customer experiences, this is your opportunity!

What you will do

Drive the evolution of our Payments domain, leading the launch and optimisation of our B2B and B2C payments product features for Property Managers, Owners and guests while ensuring robust security standards and PCI compliance.
Use data to guide prioritization of features, establish KPIs such as authorization rate, and surface insights to drive measurable improvements in payment conversion, cost, and reliability.
Engage with customers directly, particularly those who provide critical feedback and conduct user interviews to gather insights on pain points and develop actionable plans to improve customer experiences and optimize features based on recurring themes.
Engage other product leaders within Hostaway’s teams to define development priorities for the product, gather requirements, and define scopes
Develop and maintain forward-looking product roadmaps, balancing immediate priorities with long-term strategic vision and aligning stakeholders.

Required profile