Offer summary

Qualifications:

High school diploma or equivalent required., Experience in collections or customer service preferred., Strong communication and negotiation skills are essential., Proficiency in using computer systems and software for tracking accounts..

Key responsibilities:

Manage and follow up on overdue accounts to ensure timely payments.

Communicate with clients via phone and email to resolve payment issues.

Maintain accurate records of all collection activities and client interactions.

Prepare reports on collection status and account balances for management review.

We are a major player in Customer Service Outsourcing. Present in 8 countries, across 25 sites, we provide a global onshore and offshore service that meets the challenges of globalization and a multi-service expertise, covering the entire customer relationship management value chain.For 18 years, we have been supporting prestigious local and international clients, operating in multiple sectors and industries, in the value creation and the optimization of the customer experience, with a unique operational excellence approach.For this, we rely on the expertise of our 12,000 passionate employees committed to a continuous quality of service, our proximity and agility, and our entrepreneurial spirit.Our corporate culture, founded on a values oriented management and a human DNA, integrates a strong social dimension which guarantees the durability of our activities.

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