Customer Support Officers - Durham
Offer summary
Qualifications:
High school diploma or equivalent required., Strong communication and interpersonal skills are essential., Experience in customer service or support roles is preferred., Proficiency in using customer support software and tools is a plus..Key responsibilities:
- Respond to customer inquiries via phone, email, and chat.
- Provide accurate information and solutions to customer issues.
- Document customer interactions and feedback in the system.
- Collaborate with team members to improve service quality.
Required profile
Experience
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