Offer summary

Qualifications:

Bachelor's degree in Computer Science or related field., Strong problem-solving skills and technical knowledge., Experience with customer support and troubleshooting., Familiarity with software development and IT systems..

Key responsibilities:

Provide technical support to clients via phone, email, and chat.

Diagnose and resolve technical issues in a timely manner.

Collaborate with development teams to improve product functionality.

Document support processes and maintain knowledge base articles.

Promon is the leader in proactive mobile app security. We exist to make the world a little bit safer, one app at a time. Since 2006, some of the world’s most impactful companies have trusted Promon to secure their mobile apps. Today, more than 1 billion people use a Promon-protected app. Promon is headquartered in Oslo, Norway with offices throughout the globe. Learn more at Promon.co.

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