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Service Desk Operational Manager with French

Remote: 
Full Remote
Contract: 
Full time
Work from: 
Poland

Offer summary

Qualifications:

Fluency in French and English is essential., Proven experience in service desk management or IT support roles., Strong leadership and team management skills are required., Knowledge of ITIL framework and service management best practices is preferred..

Key responsibilities:

  • Oversee daily operations of the service desk team.
  • Ensure timely resolution of customer issues and inquiries.
  • Develop and implement service desk policies and procedures.
  • Collaborate with other departments to improve service delivery.

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FRISTA
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Required profile

Experience

Spoken language(s):
French
Check out the description to know which languages are mandatory.
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