Offer summary

Qualifications:

Bachelor's degree in Computer Science or related field., Proficiency in troubleshooting hardware and software issues., Experience with network administration and support., Strong communication skills for client interaction..

Key responsibilities:

Provide technical support to end-users via phone, email, and in-person.

Diagnose and resolve IT issues in a timely manner.

Assist in the setup and configuration of new hardware and software.

Document support requests and resolutions in the ticketing system.

Welcome to Samsung. For over 70 years, Samsung has been dedicated to making a better world through diverse businesses that today span advanced technology, semiconductors, skyscraper and plant construction, petrochemicals, fashion, medicine, finance, hotels and more. Our flagship company, Samsung Electronics, leads the global market in high-tech electronics manufacturing and digital media. Through innovative, reliable products and services; talented people; a responsible approach to business and global citizenship; and collaboration with our partners and customers, Samsung is taking the world in imaginative new directions.

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