Offer summary

Qualifications:

Previous experience in scheduling or calendar coordination in a fast-paced environment., Strong organizational skills with attention to detail and ability to manage multiple calendars., Excellent written and verbal communication skills focused on client care., Proficiency in using scheduling software and productivity platforms..

Key responsibilities:

Manage and oversee daily calendars, ensuring accurate scheduling of appointments and meetings.

Monitor and maintain rosters to ensure adequate coverage and minimize conflicts.

Respond to cancellations or rescheduling needs, notifying clients professionally.

Communicate with clients and team members to confirm bookings and follow up on scheduling matters.

Job description

Looking to take your career to the next level? Then this role is for you!

Join Outsourcey and be part of our mission to revolutionize global talent expansion! We connect businesses with dedicated full-time teams in the Philippines, offering cost-efficient solutions without compromising quality. Join us and help elevate businesses with complete control and comprehensive support, let's shape the future of work together!

Previous experience in scheduling, rostering, or calendar coordination within a fast-paced or client-facing environment. Strong organizational skills with an exceptional attention to detail and ability to manage multiple calendars effectively. Clear and professional communication skills, both written and verbal, with a focus on client care and responsiveness. Proven ability to manage last-minute changes or cancellations with poise and problem-solving agility. Comfortable using scheduling software, rostering tools, and productivity platforms (e.g., Google Calendar, Outlook, Deputy, Calendly, Trello). Ability to work independently while also collaborating closely with executives, team members, and clients. Discretion and confidentiality in handling sensitive information and client communications. High level of reliability and a proactive approach to anticipating needs and filling calendar gaps efficiently.

Core responsibilities:

Manage and oversee daily calendars, ensuring all appointments, meetings, and commitments are accurately scheduled, updated, and confirmed in a timely manner. Monitor and maintain rosters across teams or individuals, ensuring adequate coverage and minimizing scheduling conflicts. Respond promptly to cancellations or rescheduling needs, notifying clients or stakeholders professionally and securing alternative appointments. Ensure calendars are optimized and filled efficiently, proactively identifying and booking available slots to maximize productivity. Communicate with clients, team members, and external contacts to confirm bookings, address inquiries, and follow up on pending scheduling matters. Maintain accurate records of all appointments, changes, and communications to ensure visibility and accountability. Coordinate with other departments or administrative staff to align calendars and support smooth day-to-day operations. Provide administrative support as needed, including preparing meeting agendas, sending reminders, and assisting with basic correspondence.

Benefits: Competitive salary Opportunity to shape the HR function of a rapidly growing BPO. Work closely with a team of industry leaders who have successfully scaled BPOs in the past. Career growth and development opportunities.

Please attach your CV and we will be in touch for a confidential chat. Let's do great things together!

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