Customer Support Officers - Swansea
Offer summary
Qualifications:
High school diploma or equivalent required., Strong communication and interpersonal skills., Experience in customer service or support roles preferred., Proficiency in using customer support software and tools..Key responsibilities:
- Respond to customer inquiries via phone, email, and chat.
- Provide accurate information and solutions to customer issues.
- Document customer interactions and feedback in the system.
- Collaborate with team members to improve service processes.
Required profile
Experience
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