Customer Service Specialist

Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

High school diploma or equivalent required., Proven experience in customer service or related field., Strong communication and problem-solving skills., Familiarity with CRM systems and practices..

Key responsibilities:

  • Respond to customer inquiries via phone, email, and chat.
  • Resolve customer complaints and issues in a timely manner.
  • Maintain accurate records of customer interactions and transactions.
  • Collaborate with team members to improve customer service processes.

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Sherwin-Williams

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