Offer summary

Qualifications:

A degree in business, finance, or a related field is preferred., Strong communication and interpersonal skills are essential., Experience in customer service or relationship management is a plus., Ability to work collaboratively in a team environment..

Key responsibilities:

Manage and nurture client relationships to ensure satisfaction.

Assist in developing strategies to enhance client engagement.

Prepare reports on client feedback and relationship performance.

Participate in meetings with clients to understand their needs and expectations.

We’re a business that understands when our customers and people succeed, our communities succeed, and our economy thrives. As part of our purpose, we’re looking at how we can drive change for our communities in enterprise, learning and climate. As one of the leading supporters of UK business, we’re prioritising enterprise as a force of change. We’re focusing on the people and communities who have traditionally faced the highest barriers to entry and figuring out ways to remove these. Learning is also key to our continued growth as a company in an ever changing and increasingly digital world. By setting a dynamic and leading learning culture, our people prosper, and our customers are given the tools to continue to improve their financial capability and confidence. One of the biggest challenges we all face in our future is climate change. That’s why we’ve put it right at the core of our purpose. We want to champion climate solutions with financing and entrepreneurial support, fully embed climate into our culture and decision making, and be climate positive by 2025. We’re committed to using our purpose to break down barriers, drive change and ultimately create a great place to work.

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