Offer summary

Qualifications:

Entry-level position requiring an AAS/AS degree or equivalent experience., Basic skills to perform routine tasks are necessary., No prior relevant training is needed, making it suitable for beginners., Ability to work under close supervision and follow defined procedures..

Key responsibilities:

Provide administrative support by answering inbound calls related to medication and referrals.

Obtain necessary documentation such as patient information and insurance coverage.

Assist patients, clinicians, and health plans with inquiries and issues.

Complete basic job functions with assistance from co-workers and managers.

Job description

Job Description Summary

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The Inbound Call Coordinator is responsible for successfully completing the required basic training and performing basic job functions with assistance from co-workers, specialists, and managers on non-basic issues.

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How will you make an impact & Requirements

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Primary Duties:

Provide administrative support to patients, clinicians, physicians, and health plans by answering inbound calls related to medication, referrals, authorizations, and medical record inquiries.
Obtain related documentation (e.g., patient information, insurance coverage).

Qualifications:

Entry-level position with little or no prior relevant training.
Acquires basic skills to perform routine tasks.
Work is prescribed and completed with little autonomy.
Works under close supervision or clearly defined procedures.
Requires an AAS/AS degree or any combination of education and experience which would provide an equivalent background.

Compensation:

$14.84/hr. - $22.25/hr. & bonus eligible

This role is ideal for individuals looking to start their career in healthcare administration and develop foundational skills in a supportive environment.

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Required profile