WE'RE A COMPANY THAT CARES FOR OTHERS BEYOND STAFFING OUR CULTURE SHAPES EVERYTHING WE DO. Our people, clients, and consultants matter to us more than anything. We are driven by a culture of purpose, shared values, and growth. OUR CLIENTS ARE OUR DRIVING FORCE Whether it’s finding the right candidate for a job or seamlessly managing a project end to end, our conviction and commitment to our clients runs deep. No matter what it takes, we’re devoted towards the success of your business. OUR PEOPLE ARE OUR FAMILY Our team members are our family. We’re here for you and we won’t stop until you’re exactly where you want to be. We believe in your potential and we are devoted to helping you achieve your ambition. IT’S ALL ABOUT YOU Your business is our business. We believe in making our relationship and understanding strong, and we know just how to do that. Our mantra is: analyze, identify, recruit, execute. Our mission is to create relationships, not transactions. Our promise is that we'll be there, as questions or issues arise, every step of the way. With experience in staffing and implementing projects, we thrive on sharing our experience and knowledge to help you make a success of your business. Our track record proves that clear communication and expert collaboration will boost your bottom line. ARK was formed in 2003 with the goal of becoming the supplier of choice for clients, employer of choice for our employees and contingent workforce. We provide high-volume staffing, SOW and payrolling services to structured contingent workforce programs and projects across USA. With our deep industry knowledge, business process expertise, comprehensive resources and a proven track record, ARK Solutions, Inc. can mobilize the right talent across various skills. ARK Solutions, Inc. is a certified Minority Women Owned Firm by NMSDC, State of VA, PA, NY and MD.

Ark Solutions Inc is looking for Sr. Systems Engineer (Cloud Properties)!

Position: Sr. Systems Engineer (Cloud Properties)
Location: REMOTE
Duration: 12+ Months and possibility of extension

Description:
Will be immersed in the elements of cloud development, design, integration, operation, and support of infrastructure services. Works with operational, application and engineering experts to develop, implement and maintain services, monitoring, reporting, P-V migrations and new automation functionalities for comprehensive solutions that meet and/or exceed application requirements. S/he will provide operational support and request fulfilment. Primary functions include designing, building, implementing, and troubleshooting cloud-related issues, completion of requests, lifecycle management, capacity, health and performance management, continuous service improvement, business and technical analyses, reporting and project management. S/he will support cloud in a hybrid operating system environment and work efficiently with our technology providers as well as other engineering, application, and operations teams.

Day-to-day Responsibilities:

Provides technical leadership, oversight, governance and direction for services related to solution delivery
Provides technical expertise to project team for successful project and change implementations
Determines customer requirements and works with sourced resources to develop solutions to meet them
Leads analysis of current environment for deficiencies and provides solutions
Provides input into lifecycle, improvement, and standardization strategies
Develops and generates periodic utilization reports to provide visibility to performance, capacity, availability and SLA management
Utilize capacity data to model future state planning with overall strategy and goals
Provides and presents status, analysis and reporting to internal stakeholders, Executive Management and Senior Leadership
Drive the objectives associated with Problem Management; such as customer communication and Root Cause Analysis reports
Trains and/or mentors other team members, and peers as appropriate
Identifies opportunities to enhance the service delivery, operations and continual service improvement processes
Identifies best in class software and hardware products to meet the needs of a world class development team
Develop implementation plans, test plans, and timelines for projects and tasks

Delivering Technology:

Provides oversight, management and maintenance of technology products and service alternatives that improve cloud environment
Works in a concerted effort with operational, application development and engineering teams to resolve complex issues
Works closely with department leadership and service providers to support alignment of plans with solution delivery
Create and enhance administrative, operational and technical policies and procedures, adopting best practice guidelines, standards and procedures for employees, contractors and vendor engagements
Develops internal SOPs, processes and training to ensure Infrastructure team members have the needed skills, and tools to support the production environments and deliver on project commitments
Develops and maintains Runbooks and Knowledge Base articles and offers guidance and training to Operations Center personnel
Management of daily infrastructure operations to ensure availability SLA is met for cloud services
Provides input into infrastructure lifecycle, improvement and standardization strategies
Quantitative and qualitative analyses for operational availability to promote a zero-defect environment
Leads/assists operational teams in infrastructure system updates & upgrades
Provides on-going maintenance including updates and patches to cloud infrastructure
Provides consultation for routine and complex systems development
Responsible for the establishment and continuous development of monitoring and alerting for all production environments
Ensures early warning to the business stakeholder executives regarding degraded or missed service levels
Coordinates with project managers and application engineers for deployment and production support activities
Facilitates achievement of expected deliverables and obligations of Services Providers

Service Provider Management:

Ensures proper coordination with appropriate IT and vendor relations teams.
Manages Service Providers with a focus on continuous service improvement and service evolution.
Monitors, manages and leads Service Provider outcomes required to ensure operational availability and a zero-defect production environment.
Consults with internal Service Management & external Service Providers on performance, business reporting, analytics metrics and business value dashboards.

Education and Experience Required:

Undergraduate degree in an engineering or computer science discipline and/or equivalent experience/certification
7+ years’ experience in an enterprise system’s operational role including experience in design, implementation or operational support of mission-critical solutions in large scale environments and organizations:
5+ years’ experience in an enterprise system’s operational role
5+ years’ experience maintaining, administrating and supporting computer hardware and operating systems software (Examples: Windows, Unix, Linux, VMware, ESX)
5+ years’ experience working with converged or hyper-converged ecosystems

Preferred:

Experienced in Agile Methodologies.
DevOps experience
Familiarity with cloud native database technologies (Amazon RDS, Aurora, DocumentDB, Redis/Elastic Cache, Azure CosmosDB).
Ability to design end to end architecture that supports 99.99% service availability with performance and cost considerations

Familiarity with traditional RDBMS (Oracle, SQL Server) and NoSQL (Couchbase) database technologies
Familiarity with Middleware products like DataPower, MQSeies, JBoss, Tomcat, Kafka
One or more cloud certifications.
ITIL V4 foundation certification.
Excellent technical knowledge of current & emerging infrastructure systems & standards.
Strong knowledge of the best available tools, software, applications, and systems for attaining best-in-class IT technology across the enterprise.
Project planning and management experience.
Excellent understanding of change management and testing requirements, techniques, and tools.
Ability to create constructive relationships, influence, and communicate (to project team, IT management, and non-technical staff).
Demonstrated experience delivering technology solutions in a fast-paced, deadline driven enterprise environment
Demonstrated experience learning and applying new technologies to solve business needs
Excellent verbal and written communication skills for a wide range of audiences including executives, business stakeholders and IT teams
Strong attention to detail with an ability to operate effectively across multiple priorities

Experience across many of the following platforms:

Public Cloud Providers: AWS, Azure, Alicloud
Operating Systems: Red Hat Enterprise Linux, Oracle Linux, Windows, CentOS
Storage: Block Storage, Object Storage, Lifecycle Management and Data Replication, Backup & Recovery Best Practices
Network Virtualization: Akamai Global Traffic Management and Edge & Delivery Networks, Elastic Load Balancing Services, Domain Name Services and Registration
Security: Compliance, Information Assurance, Data Protection using industry-best practices and tooling (Crowdstrike Falcon, Tenable.io, Splunk Phantom, HashiCorp Vault signers, SHA1 and SHA2 certificate management)
Applications Frameworks: Java Spring, Java Play, node.js, NginX, JavaEE, HTML5
Database: Relational (Oracle, DB2, MySQL/MariaDB, PostgreSQL, MSSQL Server), non-relational (Cassandra, Couchbase, MongoDB)

Sr. Systems Engineer – Cloud Properties :: REMOTE

Offer summary

Qualifications:

Key responsibilities:

Job description

Required profile

Experience

Hard Skills

Other Skills

Cloud Systems Engineer Related jobs

Cloud Systems Developer - Confidential Computing

Linux/ Cloud Support Engineer- Remote

Azure Cloud Computing Engineer

Career Opportunities: Cloud Application Support Engineer (30827)

Cloud Services Engineer