ACCOUNT MANAGER - Rosario Office

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!

Job Description

We are looking for an Account Manager to be based in our Rosario Office, Argentina. In this customer facing sales role you will liaise and build relationships with our customers executive management teams to exceed allocated sales target across a broad range of industrial software, power control and process control solutions. Your competitive advantage and success will be achieved by leveraging Rockwell Automation’s key areas of innovation and differentiation, our Smart Manufacturing – Industry 4.0 – technologies such as Augmented Reality, best in class IIoT platforms, Advanced Analytics, Industrial Cloud based solution, MOM / MES and our Connected Enterprise integrated architecture.

You will establish and maintain relationships at assigned accounts including End Users, OEMs, and System Integrators, while coordinating the activity with distributors to ensure efficient utilization of resources.

Your Responsibilities:

• Achieve allocated sales target in products, services and solutions by actively negotiating and bringing opportunities to closure while working with the broader matrixed Rockwell Automation sales teams and partners.
• Growth in existing account and acquisition of competitive / new accounts.
• Improvement in customer satisfaction for assigned account packages.

• Develop strategic account plans for assigned accounts through disciplined planning and sales execution process.
• Lead the relevant stakeholders, internal and partners (Distributors, System Integrators, OEMs, etc) in the execution of every tactical action in pursuit of the strategic objectives defined in the Account Plans.
• Spend at least 70% of time in customer facing activities to support account plans.
• Adopt the company’s disciplined approach to managing sales opportunities and front log using available sales tools.
• Ensure customer satisfaction through regular contacts / visits and company sponsored surveys.
• Facilitate resolution of customer issues.
• Analyze current business levels against allocated sales target and provide monthly, quarterly and yearly sales forecasts.
• Stay current on Industry trends, competitors, market drivers and RA offerings.
• Perform any other relevant duties as and when assigned by Manager.

The Essentials - You Will Have:

• Degree in Business, IT, Engineering or a related discipline.
• Experience in an industrial production environment, involved in the delivery of solution-based outcomes.
• Minimum of 5 years of outcome-based solutions selling experience
• Experience in one of these industries: Metals, Automotive, Agrobusiness, F&B.
• Software experience: AI, Analytics, Data contextualization, industrial cloud-based solutions, Manufacturing Execution Systems (MES), Business Intelligence, Digital Transformation, Analytics, Advanced Analytics etc.
• Level of English: Intermediate

What We Offer:

• Comprehensive mindfulness programs with a premium membership to Calm
• Volunteer Paid Time off available after 6 months of employment for eligible employees
• Company volunteer and donation matching program – Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation.
• Employee Assistance Program
• Personalized wellbeing programs through our OnTrack program
• On-demand digital course library for professional development

Modality: Remote

You will report to: Sales Manager, End User

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We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.