Enable helps manufacturers, distributors, and retailers turn rebates into a strategic growth engine. Enable's easy-to-use, collaborative, scalable rebate management platform lets you take control of your rebates, showing the influence and impact strategic rebate programs have on your company's growth, returns, and opportunities. Our goal is to make a rebate management platform that is fully: • Comprehensive: Effectively manage every deal type while tracking, analyzing and optimizing the entire rebate management process. • Collaborative: Create, negotiate, and execute deals together, then track progress in real-time in one trusted location to promote better alignment. • Controlled: Share the data you want to share, both internally and externally, while configuring workflows, approval processes and audit trails to maintain transparency and compliance.

About Flintfox by Enable

Enable's recent acquisition of Flintfox marks a bold step toward redefining how trading partners collaborate to optimize growth, profitability, and foster stronger relationships.

Your contributions will be instrumental in shaping the next chapter of growth, helping businesses navigate and excel in today’s dynamic supply chain landscape

Flintfox helps businesses find magic in the margins, giving them enterprise pricing powers to analyze, act and automate at speed. We make pricing, promotion, rebate and revenue management work.

Unravelling real-time transactional data can seem an impossible task with today's tech stack.

Our intelligent pricing platform untangles this complexity, uncovering actionable intel and unlocking incremental value - delivering fast and accurate pricing to improve margin and profit on every product. It gives the competitive edge needed to drive profits and thrive on a global stage.

Trusted by 225,000 users worldwide, we power more than 12 million transactions every day. As a Gold Certified Microsoft Partner, we natively integrate with Dynamics 365 and can plug into any ERP.

To assist in delivering high quality software implementation support to Flintfox customers, the Associate Technical Consultant will work alongside senior team members to help deliver custom solutions, ensuring our software customizations align with agreed customer requirements. The jobholder will also support the investigation and remediation of issues raised by our clients, to help drive a positive customer experience.

Duties and Responsibilities

Understands the requirements of customers within the project and strives to deliver these consistently.

Takes personal responsibility for the ensuring the customer’s problems are resolved.

Takes personal responsibility for ensuring that all customers are communicated with at appropriate times throughout the problem resolution process.

Ability to develop and maintain strong, productive relationships with customers.

Works with customers to achieve successful result.

To actively contribute to the development of a high performance and collaborative team environment within the business.

Works effectively with other Flintfox resources and customer team members to reach established objectives and deadlines.

Can help clients diagnose and fix production issues in a timely manner.

Collaborate with the consultants in writing the technical design documents.

Responsible for writing and coding individual programmes from specific requirements and technical specifications for Flintfox Products.

Draft and interpret written business requirements and technical specifications documents and report and analyse any defects.

Create, document, implement and maintain technical documentation, unit test plans, scripts and test harnesses using defined technical documentation templates in a timely fashion.

Designs, develops, modifies, de-bugs, documents and tests a range of Flintfox applications.

Actively contributes to the successful implementations of proposed solutions, by completing thorough testing on the build of the solution.

Maintains high level of technical competency, systems and industry trends.

Produces clean, maintainable, efficient, performant, secure code, designs and specifications that satisfies requirements and ensures they successfully pass QA without rejection.

Provides technical support for the team through design and code reviews, ensuring best technical practices are applied.

Provides technical support to customers as required.

Works with development team to troubleshoot development environment, production environment, performance tune and optimize code.

Ensures all development is compliant with internal and external company policy and procedures along with quality guidelines and design standards.

Contributes to improvement of development policies and procedures.

Takes accountability, ownership and responsibility for delivering work in agreed time frames and budgets.

Support service estimations for development tasks.

Review the design documentation and related estimations.

Customisation of the product to meet the needs of the customer based on the specifications from the Functional Consultant.

Integration of the solution with the customer’s legacy databases and systems

Document custom developed functionality in accordance with documentation standards and best practices.

Implement add-ons and code from third parties.

Initial test of the developed functionality.

Support integrated testing.

Undertake additional tasks, responsibilities and ad-hoc projects as and when requested.

Ensure all billable work is billed effectively.

Maximizes opportunities for billable work.

Ensure timesheets are submitted on time and accurately recorded.

Knowledge, Skills, and Abilities

At least 1-2 years’ software support experience in a client facing role

Proven track record in delivering outstanding technical solutions, requirements, solution design, customer presentation skills.

Basic understanding of finance, supply chain or manufacturing related business processes.

Required Education and Experience

At least 1-2 years’ software support experience in a client facing role

At least 1-2 years’ experience in relevant coding languages, with demonstrated proficiency in SQL/T-SQL and X++ (or another object-oriented programming language)

Proven experience in implementing system design and process improvements.

Experience working with key customers to deliver customisation requirements.

Requirements gathering and business analysis experience.

Preferred Education and Experience

Bachelor's degree in fields such as Information Technology, or related disciplines

Prior exposure to ERP systems, particularly in finance or SCM context

Experience through internships or academic project involving software development or system implementations

Travel

Our roles may require some travel, with a typical average being in the region of up to 20%. Very infrequently, however, some customers at some specific stages of their projects, may request a higher percentage of travel, sometimes up to 50% or more.

Total Rewards:

At Enable, we’re committed to helping all Enablees grow. During the interview process, we assess your level based on experience, expertise, and role scope, aligning it with our compensation bands. Starting pay is determined by factors like location, skills, experience, market conditions, and internal parity.

Salary/TCC is just one component of Enable’s total rewards package. Enable is committed to investing in the holistic health and wellbeing of all Enablees and their families. Our benefits and perks include, but are not limited to:

Paid Time Off: Take the time you need to relax and recharge

Wellness Benefit: Quarterly incentive dedicated to improving your health and well-being

Lucrative Bonus Plan: Enjoy a rewarding bonus structure subject to company or individual performance

Equity Program: Benefit from our equity program with additional options tied to tenure and performance

Career Growth: Explore new opportunities with our internal mobility program

Additional Perks:  

Free Food: Complimentary meals, snacks, and drinks on-site in our global offices  

Training: Access a range of workshops and courses designed to boost your professional growth and take your career to new heights 

Pets: Bring your pets to our welcoming, pet-friendly offices

According to LinkedIn's Gender Insights Report, women apply for 20% fewer jobs than men, despite similar job search behaviors. At Enable, we’re committed to closing this gap by encouraging women and underrepresented groups to apply, even if they don’t meet all qualifications.

Enable is an equal opportunity employer, fostering an inclusive, accessible workplace that values diversity. We provide fair, discrimination-free employment, ensuring a harassment-free environment with equitable treatment.

We welcome applications from all backgrounds. If you need reasonable adjustments during recruitment or in the role, please let us know.

For more information about what it’s like to work with us, check out our website https://www.enable.com/about

Associate Technical Consultant

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