Offer summary

Qualifications:

Bachelor's degree in Information Technology or related field., Strong understanding of IT products and services., Excellent communication and problem-solving skills., Experience in product management or technical support is a plus..

Key responsibilities:

Assist in the development and management of IT products.

Collaborate with cross-functional teams to ensure product success.

Provide technical support and training to clients and staff.

Monitor product performance and gather user feedback for improvements.

The Hera Group is the first Italian coalescence of municipally owned companies that (adopting a multi-business approach oriented to the creation of shared value for all stakeholders) manages the supply of energy, water and environmental services, as well as public lighting and telecommunications to citizens and businesses. Founded in 2002 and listed on the Italian stock exchange in 2003, Hera has made its direct relationship with the territory a real asset that has improved its resilience and ability to drive change: ecological transition, circular economy and innovation. Within the national context, the prime position of our Group can be detected from its statistics: more than 9,400 employees work to offer tailor-made services for customers and businesses, and to meet the needs of 4.2 million citizens in 311 municipalities located in Emilia-Romagna, Veneto, Friuli-Venezia Giulia, Marche and Tuscany. Page update 31 december 2022

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