Offer summary

Qualifications:

2+ years of experience in auto dealerships, auto lending, or at an auto warranty company preferred., Familiarity with Microsoft Excel is required., Strong written and oral communication skills, with comfort in making calls to third-parties., Attention to detail and organizational skills are essential..

Key responsibilities:

Drive financial recovery through the cancellation of outstanding warranty agreements.

Create and track financial recovery targets against goals.

Maintain reporting on recoveries and streamline communication with dealership partners.

Identify opportunities for process improvement in the claims process.

Job description

At Lendbuzz, we believe financial opportunity should be more personalized and fair. We develop innovative technologies that provide underserved and overlooked borrowers with better access to credit. From our employees to our dealers, partners, and borrowers, we’ve built a company and a culture around a resolute belief in the promise and power of diversity. We value independent and critical thinking.

As a Warranty Recovery Specialist, you will play a key role in driving profitability by managing and recovering warranty refunds from third-party partners. You’ll serve as the main liaison for all warranty-related claims, ensuring timely and accurate reimbursement to support the company’s financial goals.

Key Responsibilities:

Drive maximum possible financial recovery through the cancellation of outstanding warranty agreements

Create financial recovery targets and track progress against goals

Maintain reporting on recoveries to date and future recoveries being targeted

Must be organized, self directed and comfortable speaking on the phone with a variety of business partners

Build out standardized, repeatable templates for cancellation requests to reduce processing cycle times

Coordinate and streamline any communication with dealership partners across internal teams

Notate refunds received and ensure funds appropriately applied to customer accounts

Identify opportunities to enhance our claims process and provide feedback for process improvement

Requirements:

2+ years of work experience in auto dealerships, auto lending, or at an auto warranty company preferred

Familiarity with Microsoft Excel is required

Strong written and oral communication skills, comfort making calls to third-parties.

Attention to detail

Organizational skills

Resourcefulness in obtaining data when clean and or complete information is not available

Tenacity to develop ideas independently and thrive in a fast-paced start-up environment

We believe:

Diversity is a competitive advantage. We celebrate our differences, and are better when we have a variety of experiences, viewpoints, and backgrounds.

Compassion is a strength. We care about our customers and look to build long-term relationships with them.

Simplicity is a key feature. We work hard to make our forms and processes as painless and intuitive as possible.

Honesty and transparency are non negotiable. We incorporate these traits in all of our interactions.

Financial opportunity belongs to everyone. We work every day to improve lives by extending this opportunity.

If you believe these things too then we would love to hear from you!

Required profile