Bachelor's degree in Computer Science or related field., Proven experience in network operations and technical support., Strong problem-solving skills and ability to work under pressure., Excellent communication and leadership abilities..
Key responsibilities:
Oversee the network operations center and ensure optimal performance.
Manage a team of technical support staff and provide guidance.
Coordinate with clients to resolve network issues and provide updates.
Prepare reports on network performance and incidents for management.
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Consultora especializada en TI para la atracción de talento, trabajamos cualquier capa (desde un soporte NOC o SOC, desarrollador hasta un arquitecto o líder de área) sobre cualquier fabricante o tecnología; nos distinguimos por:
i. Trabajamos sobre una metodología de industria para perfiles de IT llamada Collab Care
ii. Tiempos de respuesta desde los 2 a 3 días y hasta 5 dependiendo del perfil.
iii. Modelo de trabajo sobre candidato contratado + 2 meses de garantía y seguimiento post contratación