Offer summary

Qualifications:

Bachelor's degree in Business, Marketing, or a related field., Strong communication and interpersonal skills., Experience in customer service or digital marketing is preferred., Proficiency in using digital tools and platforms..

Key responsibilities:

Assist customers with inquiries and provide solutions via digital channels.

Collaborate with team members to enhance customer experience.

Analyze customer feedback to improve service delivery.

Maintain accurate records of customer interactions and transactions.

Bank of Ireland Group plc (Irish: Banc na hÉireann) is a commercial bank operation in Ireland and one of the traditional Big Four Irish banks. Historically the premier banking organisation in Ireland, the bank occupies a unique position in Irish banking history. At the core of the modern-day group is the old Governor and Company of the Bank of Ireland, the ancient institution established by royal charter in 1783.

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