High school diploma or equivalent required., Excellent communication and interpersonal skills., Proficiency in using customer service software and tools., Ability to handle difficult situations and resolve conflicts effectively..
Key responsibilities:
Respond to customer inquiries via phone, email, and chat.
Provide accurate information about products and services.
Assist customers with order processing and issue resolution.
Maintain detailed records of customer interactions and feedback.
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Dun & Bradstreet, a leading global provider of business decisioning data and analytics, enables companies around the world to improve their business performance. Dun & Bradstreet’s Data Cloud fuels solutions and delivers insights that empower customers to accelerate revenue, lower cost, mitigate risk, and transform their businesses.
Since 1841, companies of every size have relied on Dun & Bradstreet to help them manage risk and reveal opportunity. For more information on Dun & Bradstreet, please visit www.dnb.com.