Casualty Claims Specialist

Do you want to be part of an evolving insurance line of business and a growing team? Are you interested to continue working in insurance with one of the top-rated companies in the industry? Tokio Marine HCC – Casualty Group has an exciting opportunity for a Casualty Claims Specialist. This is a great opportunity to support a critical claim unit and add significant value to the organization. The Casualty Group, a member of Tokio Marine HCC, consists of Primary Casualty, Excess Casualty and Artisan Contractors. With more than 250 years of combined underwriting experience, the Casualty Group creates customized casualty products for sophisticated liability buyers.

Job Summary

Handles claims that involve the investigation of coverage, liability, damages and resolution of both non-litigated and litigated claim files for primary casualty lines, with emphasis on Artisan, small- to mid-level Construction Defect and Owners, Landlords & Tenant (OL&T) claims throughout the United States.

Key Responsibilities

Key Responsibilities Intro

Relying on broad and comprehensive expertise in technique or discipline, this role is accountable for accomplishing the following assignments and has substantial latitude for actions or decisions made without review and acts independently under general direction.

Key Responsibilities
 

• Proactively handle complex claims from the First Notice of Loss (FNOL) to resolution of the claim while working with and advising business partners.
• Analyze and draft coverage letters while properly communicating coverage positions to insureds, brokers and agents.
• Assimilate all transfer cases and have current diary on all files. All files should have been worked on and brought current. Understand and apply best practices to all files. Maintain a 1 to1 open to close ratio while reducing average indemnity and additional living expense (ALE).
• Conduct and proactively handle investigation of claims whenever possible.
• If outside vendors or experts are needed, direct and closely monitor their work.
• Draft high-quality reports, set timely reserves, or report to leadership cases wherein the reserves need to be set over your authority
• As an experienced adjuster, provide technical advice to claims leadership and underwriting.
• Mentor and educate less experienced adjusters.
• Travel to conferences, mediations, and trials as is necessary.
• Become Proficient on all systems