Offer summary

Qualifications:

Bachelor’s Degree in Business or related field, or equivalent experience, Three years experience in customer service and account management, preferably in the employee benefits or healthcare industry, Excellent written and verbal communication skills, Proven presentation and organizational skills..

Key responsibilities:

Provide proactive service to existing accounts to support customer retention

Formulate and implement business plans tailored to individual accounts

Identify new sales opportunities and collaborate with Account Executives

Complete administrative tasks including activity and expense reports.

Job description

Provide proactive service to existing accounts as part of the customer retention strategy. Exercise a broad knowledge of the organization's services and products while operating in a team selling environment with regional Account Executives.

Make proactive service calls in person or via telephone on existing accounts, ensuring that yearly sales call targets are met

Formulate and implement business plans specific to the needs of individual accounts, addressing any current or outstanding administrative client issues (such as membership, literature needs, billing, etc)

Identify new and ancillary product sales opportunities and work with appropriate Account Executive in a team selling environment

Represent the company at benefit and enrollment fairs as requested by client or sales management

Cultivate and develop strong business relationships with key client decision-makers and other group contacts

Maintain current working knowledge of existing and new products/services and other general information to ensure accurate information is provided to clients

Complete all administrative assignments in a timely manner, including weekly activity reports, expense reports, and annual sales plan

Utilize sales automation system to make inquiries, maintain current client records and comments, and prepare reports

Job Specifications

Typically has the following skills or abilities:

Bachelor’s Degree in Business or related field, or equivalent experience

Three years experience servicing customers and managing accounts, preferably in the employee benefits or Healthcare/Insurance industry, with established broker relationships

Demonstrated track record in meeting sales and servicing goals with responsibility for servicing large numbers of accounts both in person and via telephone

Knowledge of underwriting, products, services, and the healthcare industry

Excellent written and verbal communication skills

Proven presentation skills

Excellent organizational skills

Working knowledge of word processing and spreadsheet applications

Ability to travel locally via car up to 70% of the time

Clean DMV record

Preferred Skills

Previous experience with eyewear sales, optical sales

Must reside in the Indianapolis, IN or KY area.

#LI-MARCHON

Compensation range for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding VSP Vision benefits, please click here.

Salary Ranges: $58,656.00 - $80,743.65

VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Notice to Candidates: Fraud Alert - Fake Job Opportunity Solicitations Used to Collect Fees/Personal Information.

We have been made aware that fake job opportunities are being offered by individuals posing as VSP Vision and affiliate recruiters. Click here to learn about our application process and what to watch for regarding false job opportunities.

As a regular part of doing business, VSP Vision (“VSP”) collects many different types of personal information, including protected health information, about our audiences, including members, doctors, clients, brokers, business partners, and employees.  VSP Vision employees will have access to this sensitive personal information and are subject to follow Information Security and Privacy Policies.

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