Offer summary

Qualifications:

Degree in Sports, Exercise Science, or a Sports Business-related field., 1+ year experience in a customer-facing role within the sports industry., Tech savvy with excellent communication skills., Willingness to travel 10–20% of the time..

Key responsibilities:

Serve as the main point of contact for Sonra Lite customer accounts.

Build and maintain strong, long-term client relationships.

Prepare regular reports on accounts status and performance.

Identify and pursue upselling opportunities within existing accounts.

Job description

About STATSports

STATSports has evolved from its Irish roots into the world’s leading provider of GPS player tracking and performance analysis equipment. Our cutting-edge technology is used by elite sports teams globally including in Soccer, American Football, Rugby, Lacrosse, and Athletics.

The Sonra Lite system, our latest innovation, is the most powerful consumer-based GPS tracking device on the market. It allows athletes of all levels to track performance data just like the pros. Trusted by top research institutions and professional teams, our systems are known for their accuracy, reliability, and consistency.

Check us out at www.statsports.com

About the role...
We want sports-driven, competitive team players who love sales and want to win.
You’ll lead client relationships and drive growth for our Sonra Lite consumer product across the U.S. You’ll work closely with both new and existing players and coaches, supporting their needs, maximizing retention, and uncovering opportunities to expand our reach and revenue. You will be tech savvy with a strong desire to learn, excellent communication skills and a passion for delivering outstanding customer experiences.
What you will do…
• Serve as the main point of contact for Sonra Lite customer accounts.
• Build and maintain strong, long-term client relationships.
• Ensure timely and successful delivery of solutions based on customer needs.
• Troubleshoot issues and provide fast, effective support.
• Track and document customer interactions to maintain detailed service histories.
• Visit clients throughout the year to ensure continued satisfaction.
• Prepare regular reports on accounts status and performance.
• Communicate projects and initiative progress clearly to stakeholders.
• Identify and pursue upselling opportunities within existing accounts.
• Work closely with the sales team to grow business across territories.
• Deliver compelling product demos (online and onsite).
• Represent STATSports at external events and engagements.
• Provide client feedback to our product development teams.
• Support R&D projects including data collection and analysis.

About you...

Essential
• Degree in Sports, Exercise Science, or a Sports Business-related field.
• 1+ year experience in a customer-facing role within the sports industry.
• Willingness to travel 10–20% of the time.
• Authorized to work in the United States.

Desirable
• Experience working with GPS.
• Spanish Speaking
• Background in sports performance, across various levels and disciplines.

Why work for STATSports...
Our work and our industry is exciting, vibrant and fast paced. We combine the technology and sport industries to provide a world leading product and service to our elite clients and consumers. We are incredibly proud of our success to date and our continuous growth.

Our team- Each member of STATSports has been handpicked to the highest standard. Each staff member is passionate about STATSports and the work we do. We work hard but have plenty of fun too.

Benefits
31 days leave (inclusive of 10 federal days)
Additional leave for your Birthday, Wedding Day & Volunteering.
Health Care
Sickness Pay

Length of Service Awards starting from 2 years.

Required profile