Offer summary

Qualifications:

Strong understanding of sales processes and customer engagement techniques., Excellent communication skills in English, both written and verbal., Ability to manage customer relationships and handle objections effectively., Proficiency in using customer management systems (CRM) for data tracking..

Key responsibilities:

Demonstrate the value of products and services to customers to drive renewals and sales.

Provide accurate sales forecasts on a weekly, monthly, and quarterly basis.

Manage a high volume of outbound customer contacts via phone and email.

Collaborate with team members and report directly to the Sales Manager.

Job description

Job Title:

B2B - Specialist, Renewals Sales - English

Job Description

The Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.

Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals/services, and may offer up-sell opportunities
Provide an accurate weekly/ monthly/ quarterly sales forecast
Mastery of product knowledge and technical understanding of services to assess client requirements
Initiate steps to help address customer concerns/roadblocks that prohibit satisfaction or product usage
Manage external competitive pressures and handle objections to retain customers or win new customers
Manage a high volume of customer contacts through phone and email each day – the majority of communication is outbound
Work with your team and management to provide a professional experience during all interactions with customers and prospects
Maintain the customer management system (CRM) to ensure all relevant data is captured
Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts
Work with a team and report directly to a Sales Manager

Location:

UK, Work at Home, GB

Language Requirements:

English (Required)

Time Type:

Full time

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