Bachelor's degree in Business, Marketing, or a related field., Proven experience in customer success or account management roles., Strong communication and interpersonal skills., Ability to analyze data and provide actionable insights..
Key responsibilities:
Manage customer relationships to ensure satisfaction and retention.
Conduct regular check-ins and meetings with clients to address their needs.
Analyze customer feedback and usage data to improve service delivery.
Collaborate with internal teams to resolve customer issues and enhance product offerings.
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Travel fuels the world today. Connecting us all. Building a better quality of life, and propelling our global economy. Since the start, we’ve made it our lifework to build solutions that help every airline and every airport across the world. We made check-in easier. We let pilots talk to ground control. We delivered better ways to track down lost bags. Some of our solutions even contributed to the birth of the early internet back in the 1970s. We’ve been innovating for almost a century. Defying boundaries. Bringing our industry together. And that’s just the beginning. We’ll keep building connections that bring our fragmented industry together. And we’ll keep using those partnerships to deliver better solutions. This is what drives us. We don’t just build networks. We make paths between your customers and their best travel ever.