Offer summary

Qualifications:

Bachelor's degree in Computer Science or related field., Proficiency in IT support and troubleshooting techniques., Strong communication skills for client interaction., Experience with ticketing systems and remote support tools..

Key responsibilities:

Provide first-line support for IT issues via phone, email, and chat.

Document and track incidents in the ticketing system.

Assist users with software and hardware problems.

Collaborate with other IT teams to resolve complex issues.

PT. Sulzer Indonesia is a well-established, state-of-the-art rotating equipment service center founded in 1994. We operate comprehensive, well-equipped workshop facilities, offering a wide range of quality services to the rotating equipment market. The range of services covers shop and field engineering services for re-manufacturing, repairs, upgrading and reconditioning of gas and steam turbines, centrifugal, axial and screw compressors, expanders, engineered pumps and other related equipment.

Required profile