Offer summary

Qualifications:

Bachelor's degree in Information Technology or related field., Proven experience in IT support or help desk roles., Strong problem-solving skills and technical knowledge., Excellent communication and interpersonal skills..

Key responsibilities:

Provide technical support to end-users via phone, email, and in-person.

Troubleshoot hardware and software issues effectively.

Maintain and update IT documentation and user manuals.

Collaborate with other IT team members to improve support processes.

At Crocs, Inc., we’re all about creating comfortable, easy-to-wear footwear for everyone. From our iconic Crocs clogs to the stylish HEYDUDE line, our products combine modern comfort with effortless style. We're committed to making a positive impact, not only through our innovative footwear but also by moving toward more sustainable, transparent, and socially conscious business practices. Our signature designs offer something for every season and age, with a focus on personalization and self-expression. From trendsetting collaborations to bold colors and new styles, we continue to redefine casual footwear while staying true to our roots. At Crocs, Inc., everything starts with our people. We believe in fostering an inclusive environment where everyone feels welcome and valued. Our "Come As You Are" philosophy drives us to create a workplace that celebrates diversity, equity, and belonging. In 2023, we expanded our employee benefits to be more inclusive and introduced new tools for learning and development, helping our team grow and thrive. Join us as we continue to push boundaries, inspire creativity, and offer comfort to the world—one step at a time.

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