Offer summary

Qualifications:

Bachelor's degree in Computer Science or related field., Proficiency in IT service management tools and ticketing systems., Strong problem-solving skills and technical troubleshooting abilities., Excellent communication skills for client interaction..

Key responsibilities:

Provide technical support and troubleshooting for end-users.

Manage and prioritize service desk tickets and requests.

Collaborate with IT teams to resolve complex issues.

Document solutions and maintain knowledge base for future reference.

The IT landscape is constantly changing. Hybrid Cloud, Internet of Things, Artificial Intelligence, S4/HANA and others are today's landmarks. However, it is important to prepare for the challenges of tomorrow. 25 years of experience in Enterprise IT help us implement best-in-class solutions. As a digital full-service provider, we accompany our customers with ambition and experience throughout the entire Enterprise IT process. We procure the hardware necessary for a solid IT foundation. In our data centers, we provide cloud and data center services in accordance with the latest standards. We ensure data security through a proactive approach to cyber security. As the only supplier in Austria, we offer a one-stop-shop for SAP. We implement highly specialized software solutions concerning collaboration, archiving and logistics. We also develop groundbreaking solutions for Advanced Analytics and AI. Although we love the World of Bytes, our emphasis is not primarily on technology, but on humans – ICT with a human touch! www.axians.at #AxiansICTAustria #ThinkTransformation

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